Job Description

Join Our Lifesaving Team

Air Desk Team Leader

Full :

CLICK HERE

Location:

Coventry

Hours:

40

Benefits:

Benefits Table


Provisional Interview Date: 14th August 2025


We're on the lookout for an Air Desk Team Leader!


If you're looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you've been waiting for!

What We Offer:

Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme

?

What You'll Be Doing:

Reporting to the Operations Manager for TCAA, you will primarily be based at Coventry Airport, with occasional travel to other operational sites on a full-time basis (40 hours per week). The role attracts a base salary of 35,000 (circa).


The Airdesk Team Leader will be responsible for the day-to-day leadership of the Airdesk team, providing support and supervision to ensure outstanding service to our patients and NHS clinical partner teams (CPT). Development of the Airdesk team is an essential requirement of the role whilst also supporting and deputising for the Operations Manager during periods of absence. The Airdesk Team Leader will be responsible for carrying out audits, reviewing incidents, managing rotas, providing administrative support to the Operations Manager and other additional tasks.

What's In It For You:


At TAAS, you'll be part of a passionate and committed charity that's making a real difference every day. We value professionalism, compassion and teamwork -- and we're proud of our inclusive, supportive culture.


Whether it's supporting emergency services from behind the scenes or helping shape the future of our leadership, you'll play a crucial role in helping us save lives.


The Air Ambulance Service isn't just a place to work; it's a place to build a meaningful career.

Click "Apply Now" and help us keep our helicopters flying and saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:


Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.


The role is subject to a Basic DBS check.

Environment


TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.


As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.


Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.*