Job Description

Overview:

Ready for take off? Join Swissport for an exciting career in aviation.

Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Airside Team, you will play a vital role in our airport operation at Jersey Airport.

The airport is a fast-paced and safety focussed team environment.
Responsibilities:

Our Team Leaders

perform a range of duties, which may include:

Supervise/allocate tasks including reporting absences and overtime. Plan and deploy resource to ensure rosters meet customer and operational requirements Develop an open feedback culture by managing the performance of employees and ensure workplace standards are maintained Ensure compliance with all Swissport corporate safety and security procedures in order to meet/exceed regulatory standards deliver the desired customer service experience Maintain up-to-date manuals and documentation as required Build and maintain relationships with customers and Airport Authorities Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, one-to-ones and completion of relevant reports Ensure compliance with Swissports SOPs and policies Ensure maximum efficiency in the operation of inbound and outbound flights Resolve conflict and irregularities and take appropriate action Responsible for maintenance of assigned equipment and materials Contribute/assist with local emergency plans Other duties as assigned



Qualifications:

QUALIFICATIONS AND COMPETENCIES

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Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays) Ability to speak and understand the English language Ability to travel to the airport at times where public transport is not available Ability to follow processes and procedures and apply flexible approach when required Willingness to work in inclement weather Able to work in a manual environment and lift up to 32kg throughout a shift if required. Able to work as part of a team in a challenging environment Previous experience working in an aviation environment is desired Experience of leading teams Excellent organisational and planning skills Excellent oral and written communication skills Proficient in Microsoft Office * A full driving licence