Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.



Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.



The International Premium Products & Benefits team (IPPB), within the ICS COE, is responsible for delivering and enabling transformational growth opportunities by delivering best-in-class premium products, capabilities, customer experiences & partnerships to drive revenue growth and margin expansion. The Analyst, ICS COE Governance will report to the Manager, Third Party Risk and will support all Third Party Risk Management and governance requirements across IPPB, as well as supporting other Governance initiatives (such as Issue management and analysing and building process controls)

How will you make an impact in this role?

The Analyst will manage the Deal Protocol process for Third Parties across IPPB, as well as supporting managers in meeting TLM Onboarding and Ongoing Monitoring requirements. The role will require working directly with a range of external Third Parties across Benefits & Loyalty. In addition, it will also involve supporting project workstreams aimed at improving governance across Offers, Benefits and Rewards.



The successful applicant will:


Have experience in Third Party Risk Management and will possess excellent communication, collaboration, problem solving and critical thinking skills. Own and manage all TLM onboarding and ongoing monitoring requirements for partners in the International Rewards & Benefits partnerships portfolio Own deal protocol for global travel MR partnerships and support markets with troubleshooting Partner closely with Information Security to execute a pipeline of ongoing Information Security assessments Support the Manager in identifying process improvement opportunities and creating a project pipeline

Minimum Qualifications

Expertise in either Third Party Risk Management, Operational Excellence or other Risk function Knowledge of key Third Party Risk Management processes (e.g. TLM, Deal Protocol) as well as enterprise-wide processes such as AEMP54 and PRSAs Process driven mindset with proven problem-solving ability High energy, strong will-to-win and ability to thrive in a fast-paced, ambiguous environment Ability to act autonomously with a high level of personal accountability Strong collaboration skills and ability to build relationships, with proven ability to influence across multiple global teams. Highly organised with ability to multitask and handle multiple deadlines Exceptional oral and written communication skills Demonstrated experience working in local markets or across International Experience working in card issuing Experience working with Third Parties

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.