Job Description

We are a small animal practice based in Hinckley and are looking for an enthusiastic, friendly Animal Care Assistant/Client Care Advisor on a part time/full time basis who wants to be part of a welcoming and vibrant team.

What your typical day will look like;

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

The attributes required;

You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the patients' needs. You must have a love for animals and a willingness to learn.


We will provide training however an animal care back ground is an advantage.


The role has a high level of cleaning involved however once you have gained a knowledge of the practice we will progress to animal restraint, processing lab samples, assisting in theatre and assisting in caring for our hospitalised patients.


In return, we offer a fun, supportive and friendly working environment together with career development opportunities, 4 weeks annual leave, progressing to 5 weeks after 2 years service, Being part of the Pets at Home Group, you will also be entitled to 20% discount at the pets at Home Store, 35% off in practice.


Flexible attitude towards working hours is desired and weekends and bank holidays are shared within the rota.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!