Job Description

We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis.
As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required.
The Benefits

• Competitive salary
• 25 days holiday per calendar year with option to purchase 5 more days
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Up to two days paid volunteer leave per year (only applicable to permanent employees)
• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women's network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• Good understanding of, and experience within, the Agricultural sector
• Able to build outstanding professional relationships with customers and colleagues
• Excellent interpersonal and communication skills (written and verbal)
• A high level of initiative with strong planning and organisational skills
• High standard of numeracy and literacy and good attention to detail
• Good computer skills including Microsoft Excel
• AMTRA SQP qualification desirable however training will be provided for the right candidate
• Understanding of forage crop production and animal nutrition would be desirable but not essential

Your Role
As an Animal Health Specialist your role will involve:

• Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month.
• Working with support departments to place and track orders, ensuring the customers get the services they have requested.
• Building a comprehensive knowledge of Frontier's products and services to achieve the best commercial, quality and relationship outcomes for customers and the company.
• Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs.
• Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge.
• Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge.
• Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives.

About Us
Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than 1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.
Our business approach is underpinned by our core values - Integrity, Customer First and Expertise - or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.

Skills Required