Job Description

RSPCA Hillingdon, Slough, Windsor, Kingston

& District Branch

Registered charity no 263515

JOB DESCRIPTION

Animal Welfare Assistant

Job Context

All RSPCA Branches are separately registered charities, and the RSPCA Hillingdon, Slough, Windsor, Kingston & District Branch is wholly self-funding; the Branch needs to raise all the funds it spends on animal welfare activity in the Branch area. It is Branch policy never to turn an animal in need away, but this comes at a high cost - the annual running costs are around 1,000,000.

Each year the Branch helps circa. 12,000 animals in need in the Branch area by:

providing veterinary care for the pets of the economically disadvantaged finding new and loving homes for abandoned and abused animals promoting responsible pet ownership through various welfare schemes
The Branch provides its services through the RSPCA Hillingdon Clinic in Uxbridge and a rehoming facility at Denham with kennels, a cattery and provision for rabbits and small animals. It supports the work of the RSPCA Inspectorate. To support the funding of these services, the Branch runs 3 charity shops.

Job Purpose

To promote kindness and a sympathetic caring attitude towards all animals in the care of the Branch at all times and in all circumstances. To ensure the highest levels of animal welfare, cleanliness and hygiene at the site, and to ensure all paperwork associated with the animals is completed to the required standards.

Main Duties

To clean out and feed all kennels, catteries, small animal housing (rabbits, guinea pigs etc.) allocated on a rotational basis, to the highest standards. Clean and maintain surrounding areas of the site, Follow barrier nurse protocol To comply with all standards of hygiene, cleanliness and COSHH regulations at the rehoming centre. Stock rotation of commodities. Enrichment and exercising of dogs, ensuring their security. Each day, check that all animals in your care have a clean, comfortable bed, fresh water and food. Ensure that any daily paperwork associated with each animal is completed, and a Blue Animal Card accompanies each animal. Report any behavioural/health changes immediately to the line manager General driving of the transit van to shops and vet clinics To be courteous and promote good public relations and helpfulness to all visitors and members of the public. To promote kindness and a sympathetic caring attitude towards all types of animals in the care of the RSPCA at all times and in all circumstances.

Reports to

The Animal Welfare Supervisor

The contents of this may be altered at any time in consultation with the Job Holder.

PERSON SPECIFICATION

ESSENTIAL

DESIRABLE

PROFESSIONAL

AND/OR TECHNICAL

QUALIFICATIONS

GCSE's or equivalent

Animal Care qualification.

EXPERIENCE

Previous experience of animal care work.

Knowledge of companion animal behaviour, handling and husbandry

Understanding of animal welfare issues.

SKILLS AND

COMPETENCIES

Basic computer literacy.

Good communication skills, both oral and written.

Excellent customer service skills.

Good organizational and time management skills.

Flexible approach to work, to cover other duties as required.

Ability to take instruction, and to work as part of a team and support colleagues.

Ability to work under pressure.

Knowledge of RSPCA policies and procedures (training can be given)

Knowledge of RSPCA Branch policies and procedures (training can be given)

PERSONAL

QUALITIES

Good standard of personal presentation.

Self-motivated to work independently without constant supervision for routine tasks.

Personable, with empathy towards animals and humans.

SPECIAL

CIRCUMSTANCES (if any)

Full driving license.

Job Type: Full-time

Pay: From 12.21 per hour

Experience:

animal: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person