Job Description

Join Our Team as an Anti-Social Behaviour Officer!
Are you passionate about creating safe and vibrant communities? Do you have a knack for problem-solving and a commitment to delivering excellent service? If so, we have an exciting opportunity for you!
Position: Anti-Social Behaviour Officer
Contract Type: Temporary (3 months)
Hourly Rate: 21.23 per hour PAYE or 28.12 per hour Umbrella
Working Pattern: Full Time
Location: Hounslow (Hybrid - 3 days in the office)
Basic DBS Required
About the Role
As an Anti-Social Behaviour Officer, you will be at the forefront of enhancing the quality of life for Hounslow Council residents. You will provide a first-class management service, ensuring that the needs of service users are prioritised at every opportunity. Your role will involve:

• Developing and implementing action plans for all ASB cases that align with regulatory requirements.

• Collaborating with key stakeholders to improve service quality and promote innovative solutions for local challenges.

• Working closely with other teams, including the Community Safety Team and Estate Enforcement Team, to ensure integrated service delivery.

• Adapting to organisational changes while maintaining a focus on delivering exceptional service.

What You Bring
We are looking for an individual who embodies our commitment to service excellence. Your skills should include:

• Proven experience in Anti-Social Behaviour Management and Housing Services.

• Strong customer service and stakeholder engagement abilities.

• A creative approach to problem-solving and a willingness to embrace change.

• A thorough understanding of council regulations and a commitment to service quality improvement.

• Experience of managing an ASB Case Load, Able to complete Notice of seeking possession, witness statement and attend court, Good Housing knowledge.

Why Join Us?

• Be part of a dedicated team that values community well-being and service excellence.

• Engage in meaningful work that makes a real difference in people's lives.

• Enjoy a supportive and collaborative work environment that fosters professional growth.

How to Apply
If you're ready to make an impact in your community and meet the qualifications outlined above, we want to hear from you! Please submit your application, including your CV detailing your relevant experience and why you would be a great fit for this role.
Join us in our mission to enhance community safety and service delivery for all residents in Hounslow. Together, let's create a brighter, more secure future!
We are an equal opportunity employer and celebrate diversity in our workforce. We encourage applications from all qualified individuals.
Apply Now and Make a Difference!
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