Job Description

Job Introduction

Are you passionate about making a positive impact on residents lives? Do you have excellent communication and problem-solving skills? We are looking for an experienced Anti-Social Behaviour Officer, to join our skilled and friendly Housing Team.

The Role

You will be responsible for the delivery of a responsive and proactive service to our residents to tackle all forms of hate crime, neighbour nuisance and anti-social behaviour. Working alongside housing management colleagues you will effectively manage your caseload and take forward the highest priority cases. You will also make and maintain effective working relationships with external agencies, including the police and legal advisors.

Who we're looking for

Experience dealing with Anti-Social Behaviour, non-legal remedies and legal remedies. The ability to work closely with local partners including the police, adult and childrens services and other agencies to pursue appropriate legal action. Experience of preparing cases and witness statements for court hearings. Experience of dealing with challenging behaviour and a sound knowledge of civil and criminal legislation. A commitment to delivering excellent customer service.

What we offer

When you join us your expertise, skills and experience will be valued, and your career development will be our priority.

We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.

We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable.

We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.

We are conveniently located close to Oxted Station and have some on-site parking.

In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.

Please visit our website for more information about working for us www.tandridge.gov.uk/jobs and download our Working for Tandridge guide.

Diversity statement

At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council's culture and services.

We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.

Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Want to know more?

If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we'd love to hear from you.

If you'd like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Julie Porter at jporter@tandridge.gov.uk or call on 01883 732974.

Local Government Reorganisation

Surrey is part of the government's plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services.

Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services.

When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc