Job Description

Details

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Reference number

402725
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Salary

26,770
Per annum, pro rata for part time.
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Administrative Officer
AO###

Contract type

Fixed term###

Length of employment

30 June 2026###

Business area

MOD - Strategic Command - Defence Medical Services (DMS)###

Type of role

Administration / Corporate Support###

Working pattern

Full-time, Job share###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Sir John Moore Barracks, Andover Road, Winchester. SO22 6NQ

About the job

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Job summary

Do you have excellent communication and organisational skills? Are you a team worker with the ability to use your own initiative? If the answer is yes, then we are looking for an enthusiastic and motivated AO Administration Officer to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working within Sir John Moore Barracks, Winchester.


The vacant post is a full-time position working 37 hours per week. Part-time candidates will be considered but due to service delivery requirements it must be on a job share basis as full-time hours need to be covered.


Does this sound like the role for you? If so, we would love to hear from you!

Strategic Command Transformation

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command's transformation programme is committed to following the MOD's framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command's personnel and Trade Unions.

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Job description

Support Defence Primary Healthcare (DPHC) in delivery of a safe and effective primary healthcare service within the firm base at the regional level to enhance and sustain the operational effectiveness.###

Person specification

Main details of the role include but are not limited to:

Work as part of the Administration Team at the medical centre and physiotherapy department (physio dept), to be responsible for all administrative procedures within the Medical Centre, providing a welcoming and efficient front of house service to all Population at Risk (PAR). Run reception, including answering email/telephones, booking appointments, arriving patients, responding to queries, and directing patients. Create all new clinics on Defence Medical Information Capability Programme (DMICP) as required. Register new patients including the creation of new records for new entry, annotating medicals onto Defence Medical Information Capability Programme (DMICP), historical vaccinations and blood groups when provided.

Please refer to the attached Terms of Reference for a full list of duties.

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Behaviours

We'll assess you against these behaviours during the selection process:


Communicating and Influencing Managing a Quality Service Working Together Making Effective Decisions

Benefits

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Alongside your salary of 26,770, Ministry of Defence contributes 7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Access to gym On-site parking

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
When choosing your Behaviour/Technical Skills examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.


The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.


There will be no reimbursement for any travel expenses for the interview.


Full time/Jobshare: Requests to work flexibly and/or part time will be considered, taking into account business needs.


Please note the salary will be pro-rata where part time hours are undertaken.


All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.


At

application

and interview

stage you will be assessed against the following:


Behaviours

Communicating and Influencing Managing a Quality Service Working Together Making Effective Decisions

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in your CV and that you have saved it, making sure that any reference to your personal details have been removed from your CV prior to submitting your application.


Please see the link to our YouTube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.


Defence Medical Services - YouTube


This post does not offer any assistance with relocation allowances.


As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and

we will not

sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.


Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.


This vacancy is part of the

A Great Place to Work for Veterans

initiative. Making the Civil Service a Great Place to Work for Veterans - GOV.UK


The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.


If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcing@mod.gov.uk.


This is a Fixed-term Appointment as a AO Administration Officer in the Sir John Moore Barracks, Winchester. Your responsibilities will be as described in this job advert. The reason why you are appointed for a fixed period is due to a short term business need. This post will therefore end on 30/06/2026. You should be aware that when your Fixed-term Appointment at MOD comes to an end, arrangements will be made in line with the FTA policy.


If you are a permanent MoD civil servant and are found successful for an advertised Fixed-term Appointment (FTA) you should move into the post under a Temporary Transfer (for up to a maximum of 3 years). At the end of the posting you will return to your previous MoD Business area. If this posting is at a higher grade, your promotion will be temporary, and you will return to your substantive grade at the end of the Temporary Transfer. If a Temporary Transfer cannot be agreed between all parties then a transfer on an FTA contract is possible, read the FTA and Change of Work Location in the UK policy for further information.


If you are transferring to MoD from another government department (OGD) you should join the MoD on an inward loan. At the end of the loan you will return to your home (OGD) department. If a loan cannot be agreed between all parties then a transfer on an FTA contract is possible, read the FTA policy for further information.


The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.



Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Catherine Overill Email : catherine.overill100@mod.gov.uk
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Recruitment team

Email : DBSCivPers-SGDMSResourcing@mod.gov.uk ###

Further information

Please see further information document for more details.