Job Description

Details

-----------

Reference number

405191

Salary

26,770
Per annum (Pro-rata for part time)
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Administrative Officer
AO

Contract type

Permanent

Business area

MOD - Strategic Command - Defence Medical Services (DMS)

Type of role

Administration / Corporate Support

Other

Working pattern

Full-time, Job share

Number of jobs available

1

Contents

------------

Location About the job Benefits Things you need to know Apply and further information

Location

------------


HMS Neptune, HM Naval Base Clyde, Helensburgh, G84 8HL

About the job

-----------------

Job summary

Here at The Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent support to our entitled personnel!


We have an exciting opportunity for an Administration Officer (AO) to join our friendly and welcoming team here atHis Majesty's Naval Base Clyde.


This position is full time offering 37 hours per week.


Does this sound of interest to you? If so, we would love to hear from you.


Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command's transformation programme is committed to following the MOD's framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command's personnel and Trade Unions.

Job description

You will work as a member of the Medical Centre Team providing a comprehensive, efficient, and effective service in accordance with Ministry of Defence (MOD) and DPHC policies and procedures. Your duties will include administrative support to all Clinicians and any other administrative requirements of the medical centre.


As the post holder will be required to use the Defence Medical Information Capability Programme (DMICP) computer system, having completed all the necessary training.


As the Practice Administrator you will have a major impact in promoting a positive image of the Healthcare Facility to patients and other users.

Person specification

Main duties of the role include but are not limited to:

Providing administration support as directed by the Principal Medical Officer (PMO)/ Business Support Manager (BSM). Supporting the outputs of the combined West of Scotland practice (HMS Neptune and Kentigern House Medical Centres) delivering safe, effective patient care and business outputs across both sites, in line with the DPHC mission, DPHC priorities and PMO priorities. Organising authorised travel arrangements as required, including transport and hotel bookings. Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures. Some analytical work may also be required in the form of requests for searches and data gathering for certain projects. Providing administrative assistance to the Hospital Appointments department by assisting with the process of referrals to Civilian Hospitals and Ministry of Defence Hospital Unit (MDHU) Host Trusts, initiating and compiling all necessary paperwork. Contribute to effective liaison with internal agencies i.e. other medical facilities and other organisations involved in the provision of medical care.

Please refer to the Terms of Reference for full details of the role.

Essential Criteria

Information Technology (IT) literate Excellent communication skills Be prepared to work as part of a team and maintain patient confidentiality

Behaviours

We'll assess you against these behaviours during the selection process:


Communicating and Influencing Managing a Quality Service Working Together Seeing the Big Picture Changing and Improving Delivering at Pace

Benefits

------------


Alongside your salary of 26,770, Ministry of Defence contributes 7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension Free parking Access to a Gym Dining Facilities Apprenticeship Opportunities Eligibilty of Defence Discount Card

Things you need to know

---------------------------

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.


There will be no reimbursement for any travel expenses for the interview.


Requests to work flexibly and/or part time will be considered, taking into account business needs.


All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.


Please note the salary will be pro-rata where part time hours are undertaken.


Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.


Defence Medical Services - YouTube


This post does not offer any assistance with relocation allowances.


As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and

we will not

sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.


Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.


This vacancy is part of the A Great Place to Work for Veterans initiative, Making the Civil Service a Great Place to Work for Veterans - GOV.UK (www.gov.uk)


The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.


If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.


The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

---------------------------------


This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

#

Job contact :

Name : Sadie Walker Email : Sadie.Walker820@mod.gov.uk
#

Recruitment team

Email : DBSCivPers-SGDMSResourcing@mod.gov.uk

Further information

Please see the Further Information Document.