Job Description

Due to the increased request for help and support from families across the UK, we are growing our Appeals and Tribunal Team.

Job Summary

We are seeking a highly skilled and detail-oriented Appeals and Tribunal Senior to join our team. The successful candidate will play a crucial role in managing appeals and tribunal cases, ensuring that all processes are handled efficiently and effectively. This position requires strong analytical and IT skills, excellent communication abilities, and a commitment to providing exceptional service to families. The Appeals and Tribunal Senior will work closely with colleagues and families to resolve issues and facilitate positive outcomes.

Purpose:

The

Appeals and Tribunals Senior

will provide expert advice, casework, and representation for families navigating

SEND (Special Educational Needs and Disability) tribunals

,

school placement appeals

, and related statutory processes. The role combines direct client work with capacity-building and advocacy, ensuring families are supported, informed, and heard.

Responsibilities:

Casework and Advice

Provide direct advice, guidance and representation to families appealing Education, Health and Care Plans (EHCPs), school exclusions, or placement decisions. Prepare, submit and manage appeal documentation in line with SEND Tribunal procedures. Liaise with local authorities, schools, and other professionals to support positive outcomes for families.

Representation and Advocacy

Represent families in mediation and tribunal hearings, ensuring their voices are central to the process. Ensure that all work is person-centred, evidence-based, and aligned with the SEND Code of Practice and Equality Act 2010. Prepare, submit and manage appeal documentation in line with SEND Tribunal procedures. Liaise with local authorities, schools, and other professionals to support positive outcomes for families.
All carried out in conjunction with the full team supporting: #everysteptogether

Requirements

Proven experience in managing appeals or tribunal cases is highly desirable. Strong analytical skills with the ability to assess complex situations and develop effective solutions. Excellent verbal and written communication skills, with proficiency in English; bilingual or multilingual abilities are advantageous. Demonstrated proficiency in data entry, ensuring accuracy and attention to detail in all documentation. Ability to work collaboratively within a team environment while also being self-motivated. A commitment to providing exceptional client service and maintaining professionalism at all times. Familiarity with relevant legislation and regulations pertaining to appeals processes is beneficial but not essential.
If you possess the required skills and are ready to take on this exciting challenge, we encourage you to apply for the Appeals and Tribunal Senior position.

Job Type: Part-time

Pay: 14.00-18.00 per hour

Expected hours: 12 - 24 per week

Benefits:

Casual dress Company pension Free parking
Schedule:

Monday to Friday
Application question(s):

Please outline why you are suitable for this role identifying your skills against the job description.
Work Location: In person

Application deadline: 16/05/2025
Reference ID: HR090525
Expected start date: 19/05/2025