Job Description

Baker & Baker, with manufacturing and distribution facilities across Europe, is a global provider of a wide range of bakery products for retail and foodservice markets as well as artisan and industrial bakeries. One of the largest bakery manufacturers in the world, Baker & Baker provides specialized finished products like cakes, donuts, and more. B&B's mosaic of heritage bakery brands includes some of the industry's most trusted names: Brill, Meister Marken, Westco, Multifoods and Waldkorn.

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Purpose of Job

To provide essential support in the development, documentation, and training of business process flows within the approved project management system (APPIAN). This role assists in maintaining process accuracy, system functionality, and operational efficiency by working closely with the Business Process Manager and cross-functional teams. The APPIAN Support Coordinator contributes to continuous improvement efforts, helps ensure compliance with industry and regulatory standards, and supports the successful launch of finished products and raw materials through structured process execution.

Result Areas:

Process Strategy & Governance

oSupport the maintenance of process architecture by updating documentation and tracking changes.

oAssist in monitoring compliance within APPIAN processes and internal standards.oHelp coordinate meetings and communications between process owners and end-users.

Continuous Improvement & Operational Excellence

oContribute to process mapping and analysis by gathering data and preparing visuals..

oSupport process change initiatives across departments to enhance effectiveness of all processes.

oPromote awareness of process best practices through internal communications and learning tools.

oSupport in process workshops to document all required changes.

oJoining IT specialist weekly calls to discuss ongoing issues/ process changes.

Documentation & Training

oSupport in the creation and maintenance of comprehensive process documentation and training materials to support consistent execution and onboarding.

oProvide administrative support to ensure continuity during team absences.

oAssist in preparing training guides and coordinating & running training sessions.

Project Oversight & Reporting

oSupport ad hoc reporting and analysis to aid decision-making and alignment.

oRecording details of issues raised by end users & recognising patterns to help resolve future issues.

Experience, Skills, Knowledge

Experience in the food industry. Proven expertise in data analysis (Using multiple Microsoft platforms) and document management, with a sharp eye for detail and a tenacious approach to identifying and resolving discrepancies. Highly organised, self-motivated, and confident, with a strong customer focus and the ability to prioritise effectively in fast-paced environments. A collaborative mindset and eagerness to learn from experienced team member. An understanding of B&B NPD process and project co-ordination will be an advantage. Excellent written and verbal communication in English. SAP knowledge would be a distinct advantage in this role.

KPI's

Process Efficiency and Optimisation

Performance and Improvement Metrics

Collaboration and stakeholder Engagement

Strategic Alignment

Job Types: Full-time, Permanent

Pay: 39,191.00-48,989.00 per year

Benefits:

Company pension On-site parking
Work Location: In person