Job Description

Supervisor

Merry Hill

24,900 per annum plus commission

Are you ready to assist the lead of the launch of our newest, biggest, and most exciting store? We're hiring a Supervisor to set and uphold toptier sales performance and customer experience standards while assisting the management team. You'll be pivotal in getting the store launch ready and ensuring our service and presentation standards are met and maintained.

If you're a hands on individual who thrives in a fast paced environment, who loves working with the latest Apple products and premium accessory partners and are looking for your first step into a management role, then Select is the place to be.

Select

(part of the Select Technology Group) is the leading

Apple Premium Reseller

in the UK and Ireland with 22 stores across UK and Ireland



We are looking for a dynamic

fulltime

Supervisor in our Newest and latest Merry Hill Store.



Showcasing the full Apple product line in a customer friendly environment, Select is renowned for providing outstanding customer service.



Whether you are a consumer or professional customer, you will enjoy friendly, knowledgeable advice and support at a store conveniently located near you.



The training you will receive will give you the enviable position of being the first to hear about new Apple products and initiatives.



You will be there to provide the excitement about the products which will naturally drive you to share your knowledge with your team members and customers alike.



You will be joining a Team which is extremely driven to not only meet but exceed all sales and service performance goals, all whilst demonstrating your personal ethos of 'no limits'.



Above all else you are there to ensure that every customer receives the best experience of shopping with Select from the minute they walk into your store.



Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge, as well as opportunities to earn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity and overall store performance, but also by your attitude and attention to detail.



What do you get from working at

Select

?



A growing love and passion for all things Apple A great sense of achievement and empowerment for helping our customers discover which Mac, iPhone, Watch or iPad is right for them

this is our passion

Competitive salary DOE Fantastic Employee discounts Pension Scheme Employee Incentives Employee Assistance Programme (EAP)

Job Summary

As a Supervisor working in our Merry Hill store, you will be at the heartbeat of the sales floor.



Your role will be to collaborate with the Store Manager and Assistant Manager as an integral part of the management team, cultivating a friendly environment where every customer is greeted as you would wish to be greeted and supporting your colleagues to do the same. We are looking for someone who can excel at meeting each and every customer's needs, enjoys providing tailormade advice/support and can help to coach and develop this approach in your colleagues.



As the store's full time Supervisor you will be there to help drive the store and support each store team member in reaching their collective and personal KPIs and targets. We are looking for someone who is driven to achieve and exceed in all aspects of the role.



One of the many benefits of working at Select is that you will be in the enviable position of being one of the first to learn about new Apple products and initiatives. We hope that the excitement you will hold can drive you to share this knowledge with both your team members and customers alike.



Operating at the core of our business, you will provide customers with their first impression of Select, Apple and your own store. You will utilise your exceptional listening skills and guide the customer through our Sales Process; identifying, selecting, purchasing, education, reinforcing and support. Your role will be diverse and not just restricted to customer interaction. As an ambitious individual you will welcome opportunities to gain knowledge regarding visual merchandising, product and service knowledge as well as opportunities to learn and improve sales techniques. With opportunities to further your career, your success will not only be measured by individual productivity, and overall store performance but also by your attitude.



Essential Criteria of a Supervisor at Select


You will be:


Sales driven to reach all targets set


Able to demonstrate supervisory experience


Experienced with Apple products


Warm, friendly and able to engage with our customers and other team members


Able to use clear and concise communication skills which our customers can understand


Approachable, empathetic, with an ability to listen carefully


A team player who can think on your feet


Presentable, enthusiastic and friendly.



Additional Requirements


Passionate about the Apple brand and products;


Have the ability to take direction and filter this down to your team members appropriately;


Flexible with schedules as hours will be based on business needs, and


Where possible, be able to help cover other stores should the need arise.



If this sounds like a place you would like to work, you are aged 18 or over, have the Right To Work in the UK, and you can demonstrate your passion, knowledge and determination, then we would like to hear from you.



Please note that we are hiring for a parttime role



To apply for the role of Store Team Member, please submit your CV.

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