Job Description

: Application Support Engineer -

Atlassian cloud migration

contractor

Duration: 6 Months FTC

Overview:

We are seeking an experienced Atlassian Cloud Migration Contractor to lead and support the transition from Data Centre to Jira and Confluence Cloud. This role requires hands-on expertise in the Atlassian suite, including but not limited to

configuration, data migration, testing and training. The ideal candidate will have a strong background in managing migrations from Data Centre to Cloud within the Atlassian Suite, with a focus on collaborative tooling, data management, agile and user adoption.

Key Responsibilities:

Conduct review of all Jira and Confluence projects, boards, filters, fields and dashboards. Create test cases and execute tests to ensure a smooth migration. Assist with release planning and support release to 500+ users. Assist with the structured migration of data from Data Centre to Cloud. Develop and implement governance policies and best practice guidelines to ensure consistent and secure use of the Atlassian suite. Provide training and support to users, ensuring they understand and adhere to the new configurations and policies.

Skills and Experience Required:

Proven Experience: 5+ years of experience in Jira/Confluence implementation and administration, with a track record of successful projects in mid-sized or large organisations. Technical Expertise: Strong proficiency in both Jira/Confluence Data Centre and Cloud, including site configuration, access control, security management, and data migration. Governance and Best Practices: Experience in developing and implementing governance frameworks and best practice guidelines for Atlassian Suite usage. Data Management: Hands-on experience with data cleanup, deduplication, and document organisation within SharePoint. Training and Support: Ability to deliver user training and provide ongoing support, with excellent communication skills. Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to work independently and address issues proactively.

Preferred Qualifications:

Atlassian Certified Professional Experience managing Jira and Confluence projects in Cloud * Jira Service Management Administrator