Job Description

Company Description

XP Power is a global leader in providing essential power solutions to the Healthcare, Technology and Industrial markets. We are a fast-growing business, based in numerous locations across North America, Asia and Europe, and are listed as a FTSE 250 company on the London Stock Exchange. We are extremely proud and committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed, and Integrity. We are looking for self-motivated professionals who thrive in dynamic environments. Joining our team means you will work in a high performing global company where employees collaborate and strive to make XP Power the first-choice power solutions provider delivering the ultimate experience for our customers and our people.

Would you like to work 40 hours per week (Monday to Friday) in a hybrid working model (2 days in office, 3 days at home)? Working in a friendly international business, close to Reading.

> Key Responsibilities

Ensure prompt technical support to all customers, sales staff & XP distribution partners Liaises with other XP departments to ensure that the required information is available when needed and customer requests are dealt with in a timely manner. Work with the sales directors and managers to contribute to the profitable growth of our business in this industry sector, including applications support & project management over a range of products (standard & modified standard), testing & evaluation, customer & support liaison and customer & supplier visits Stay abreast of and contribute to standard product developments Maintain an in depth knowledge of existing & new legislation/specifications, relevant power products and its impact on our product range and be able to discuss competently with internal & external customers. Ensure that customer specific products are verified and delivered to customer requirement. These are typically modified standard and value added style developments designed around standard power supplies and DC/DC converters, using either internal or external design & manufacturing resources as appropriate Ensure that customer specific product developments are completed on time and within budget using either internal or external resources as appropriate Provide product information and training including attendance of relevant sales/technical meetings Maintain good relations with suppliers Maintain the following internal information: Datasheet database, applications notes, approval documents, technical response documents, BOMs, test specification, build instructions etc. Maintain an accurate data on our internal systems, SharePoint, S4H(SAP), Salesforce

Qualifications

Bachelor's or master's degree in an engineering field or relevant experience Proven experience working within sales and engineering Demonstratable experience in customer facing roles Ability to engage with the cross functional teams to get things done Great people skills Flexible and growth mindset Excellent written and verbal communication skills Strong training skills with desirable Efficiency in Microsoft Office suite Salesforce and SAP/S4 and Sharepoint knowledge is advantageous Be able to work as part of a team Have excellent communication skills both written and verbal Strong numerical skills, with excellent attention to detail Power Supply, Industrial and Medical Industry background preferred

Additional Information

XP Power provides a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers.


We also offer a comprehensive benefits package including:

Private Healthcare Pension contributions up to 8% 25 days annual leave (increasing by 1 day for every 5 years' service to a maximum of 30 days) Cycle to work scheme Employee Assistance Programme Life Assurance of 4 x annual salary * Volunteering day allowance of one day per year to participate in an environmental or community relations project