Job Description

Are you a technically skilled and solutions-focused professional with a passion for healthcare systems? Join our dynamic IT team as an Applications Specialist and Systems Trainer at Practice Plus Group, where you'll play a pivotal role in managing and supporting a portfolio of critical clinical and administrative applications across our Secondary Care services.
This is a rewarding opportunity to take ownership of technical operations, engage with system users across the business, and deliver hands-on training-all while contributing to projects that directly impact patient care and operational efficiency. This is a remote role with national travel to sites as required.
What you'll be doing
As our Applications Specialist and Systems Trainer, you will be:

• Providing technical leadership and 1st-line support for a variety of clinical and operational systems
• Managing supplier relationships, troubleshooting system issues, and maintaining documentation and user access records
• Delivering effective end-user training and developing training materials aligned with business needs
• Supporting business reporting requirements, data integrity, and audit compliance
• Participating in system testing, configuration, upgrades, and the development of patient administration systems (PAS)
• Working closely with operational teams to ensure data quality and ongoing optimisation of systems
• Contributing to the design and implementation of business continuity, disaster recovery, and security practices
• Collaborating with cross-functional teams and third-party vendors on new system implementations and upgrades
• Participating in the Business Systems on-call rota and regularly visiting PPG sites to provide in-person support

What we'll look for in you
With your proven experience managing and supporting clinical or administrative applications in healthcare, you will also have:

• A proactive, analytical mindset with excellent troubleshooting skills
• Strong communication and interpersonal skills with the ability to train and support users at all levels
• Technical confidence with Microsoft Office, Citrix, healthcare databases, and system integration (e.g., HL7)
• Understanding of NHS information governance, data protection, and security standards
• Ability to manage competing priorities and contribute to multiple projects concurrently
• Willingness to travel nationally and participate in an on-call rota
• Familiarity with systems such as IMS Maxims, Datix, Medisoft, Unisoft/Solus, Medisite, Keystone, or MS Dynamics - desirable
• Experience in project management or deployment of applications in a healthcare environment - desirable
• Understanding of HL7 messaging and healthcare interoperability standards - desirable

What you can expect in return:

• A competitive salary based on experience
• Participate in an On-call rota
• An extensive range of wellbeing and lifestyle benefits
• The support you need to grow in your role and continue your professional development
• 25 days holiday increasing with service up to a maximum of 29 days plus bank holidays
• A remote role with national travel to sites as required
• Mandatory training through our excellent in-house education programme

To apply for the role, click on the link below. If you have any questions, contact in our friendly resourcing team.
We will contact all shortlisted candidates but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed.
Our employment offers are subject to receipt of satisfactory pre-employment checks.
Location
Reading
Position
Administration and Business Support
Advertising Salary
A competitive salary based on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.