Job Description

Remarkable people, trusted by clients to design and advance the world.

Wood is recruiting for an ERP Applications Support Lead to join our friendly applications team. The role is responsible for overseeing the regular support as well as implementation of enhancements, modifications, upgrades, and patches in Oracle ERP. You will monitor all tickets and prevent any escalation, get updates from team on critical issues. This roles objective is to ensure the business is provided with high quality support related to maximising commercial worth and minimising risk by adhering to Wood policies and processes.


This position can be based in our Head Office in Aberdeen (preferred) or can be remote within the UK.


#LI-Onsite #LI-Hybrid

The Role

This is a fantastic opportunity for an individual with proven ability to serve as an effective team leader to a team of highly skilled employees. You should have a solid background across multiple areas of the Oracle ERP applications be able to collaborate with stakeholders to support leveraging Oracle ERP technology to drive functional objectives.


You will be a key contributer for the future of the ERP Support Structure; with a focus to support globally with resources distributed across the regions. Working with various functions you will drive the day to day management of the ERP programmes regarding technical design, staffing and the overall plan, in a timely and cost efficient way.

Our Clients and Projects

Designing the future. Transforming the world.

Wood delivers solutions across more than 60 countries with local offices covering all major energy and materials hubs globally.


For more than 160 years, we have partnered with clients to deliver engineering, advisory and operational solutions to some of the world's most complex and critical challenges in energy and materials.

What we can offer

Meaningful and interesting projects

we support green hydrogen and fuel switching, as well as supporting local clients with energy transition

Flexible working arrangements

that balance client, team and individual needs offering hybrid working arrangements

Commitment to Diversity and Inclusion

; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice

Competitive salary

with regular salary reviews to ensure we are rewarding at the right level in line with the market

Flexible benefits package

; inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle

Commitment to continued professional development;

development plans that are tailored to your individual needs and interests

Global connections

; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession

Supports the ERP Systems Manager(s) in the delivery of effective practice which complements the implementations delivery and blueprint Support the ERP System Manager(s) in leading function driven projects and initiatives Supports with project planning, discovery, business readiness and adoption of streamlined and standardised end to end processes Supports continuous improvements, enhancements and projects striving toward first class technological solutions Identify opportunities for automated solutions setting technological priorities and explore application capabilities Keeps informed of functional changes to the application advised in the Oracle maintenance packs Contributes to the development and maintenance of global end to end business processes, standards guidance and technical system documentation Prepare weekly status from team on Open, Closed tickets and track enhancements Track Resource utilisation to make sure resources are properly allocated across various projects Work with and support team members on their career development Responsible for the creation of the internal stakeholders and vendor KPI's, ensuring smooth and effective communication between all parties Develop, document, maintain and ensure adherence to key technical processes Manage Functional & technical SLA's Develops technology roadmap and strategy. This includes being a main point of contact for discussions related to new business processes and system needs Able to provide guidance and insight to impacts of system configurations and changes Fully understands and is able to support various back-end business processes including the interoperability between systems and processes Review and understand business requirements, recommend solutions and provide level of effort estimates to complete customisations or configurations to the application. (Estimate and manage enhancement and support work) Documentation following ERP terminology and testing

What makes you remarkable?

At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.

Expected:

Extensive experience of ERP in leading a Global team with solid background across multiple areas of Oracle ERP applications Strong Functional Knowledge on Projects and finance modules - Project Costing, Project Billing, Project Management, Receivables, Payables, General Ledger, Purchasing Strong and proven leadership skills, business acumen combined with hands-on functional expertise in an enterprise-wide information technology department as it pertains to ERP and other applications Ability to lead and motivate team Demonstrated ability to work with large degree of ambiguity and effective in collaborating with diverse interest groups Strong functional understanding of Oracle E-Business Suite data model, schema architecture, and Multi-Org concepts Understand & demonstrate high level technical understanding / architecture of the application Facilitate team collaboration and communications across cross functional / technical and across systems within ERP landscape

Personal Attributes:

Demonstrates leadership capability and behaviours in line with the Wood leadership framework Understand and champions the core values providing an example to staff and colleagues Demonstrate ability to drive change and influence key stakeholders in a global and matrix organisation environment Strong interpersonal skills to build productive relationships based on a business and commercial understanding The ability to work in a high pressure, rapidly changing environment whilst dealing with ambiguity and diverse options Open and honest sharing of experience and performance whether successful or not Ability to understand and articulate complex concepts in a clear and simple manner Respectful of options of others but ready to make decisions in a consider way Positive, energetic and driven Able to work with a high degree of autonomy and minimal supervision Team player and ability to work well across a remote global team Disciplined, organised, self-motivated and focused on delivering results

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.