Job Description

Freelance Appointment Setter (Sheffield-based)

Flexible hours Remote with in-person interview in Sheffield

TO APPLY, please fill out the application form here: https://airtable.com/appeTJgEgvLVrWVPe/shr7WTP11mirJliJ0

Civet Media is a specialist healthcare marketing agency that helps healthcare clinics across the UK attract new patients. We're looking for a personable, detail-driven Appointment Setter to join our growing team. You'll be speaking to leads who've already enquired about services, helping them take the next step by booking their initial consultation.

This role is ideal for someone who enjoys meaningful conversations, is confident on the phone, and wants to be part of a fast-moving team that genuinely helps people get the care they need.

What you can expect:

Freelance position (self-employed) with flexible working hours Remote working, but you're based in Sheffield so we can meet for onboarding and team catch-ups Supportive, down-to-earth team that values communication and results Fast-paced environment where your effort directly impacts clinic success
What you'll be doing:

Calling and messaging leads to maximise booked appointments Qualifying leads and confirming fit with each clinic's services Scheduling consultations directly into client calendars Following up with leads to keep conversations warm and friendly
What you'll need:

Confident, friendly communication skills (spoken and written English) Strong listening skills and attention to detail Reliability and ability to follow structured call systems Quiet workspace, stable internet connection, and good-quality headset Two monitors required for efficient multitasking
The details:

Freelance contract (self-employed) 13 per hour 20 hours per week Two positions available Weekday and weekend hours available (we'll agree fixed shifts once hired) Interviews held in Sheffield office ASAP

TO APPLY:

Please complete this short form so we can learn more about you: https://airtable.com/appeTJgEgvLVrWVPe/shr7WTP11mirJliJ0

Note: Please apply through the application form otherwise you

won't

be considered.

Job Types: Part-time, Freelance

Pay: 13.00 per hour

Expected hours: 20 per week

Benefits:

Work from home
Work Location: Remote