Job Description

Apprentice Administrative Assistant
Purpose of Position:
To support the efficient operation of the Branch administration, ensuring high standards of care are maintained at all times for the care management teams and staff.
Principal Responsibilities:
Foster positive relationships between staff and clients, demonstrating sensitivity to the needs of others.
Ensure total confidentiality regarding client information and treat all clients with courtesy and respect.
Perform administration duties as assigned by the management team.
Handle a demanding and intense role, dealing with sensitive issues.
About the role
Training and Qualification:
During your training, you will develop Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality
Planning
Project Management
Business Processes
Desired Skills and Personal Qualities:
Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
IT skills
Organizational skills
Patience
Problem-solving skills
Team working
Qualifications:
GCSE or equivalent in English and Maths (Grade 4) desirable
About the company
At Melody Care, we're dedicated to providing exceptional care services that make a real difference in people's lives. Our team is passionate about delivering personalized, compassionate care that supports independence and enhances quality of life. With a focus on professional development and a supportive work environment, we strive to ensure our employees feel valued and empowered to grow in their roles. Join us, and be part of a company that truly cares about both its clients and its team members.
Required Criteria
Desired Criteria

• GCSE or equivalent in English and Maths (Grade 4) desirable

Skills you'll need

Skills Required