Job Description

Make a Difference - Join Us as an Apprentice Administrator

Are you ready to take your first step into a meaningful career? Join LCF as an Apprentice Administrator and gain hands-on experience while working towards a nationally recognised qualification - all in a friendly, supportive team that's passionate about making a difference.

Salary: 13,741 - 22,932 per annum Hours: 35 hours per week (includes time dedicated to training) Location: office-based in central Preston Contract type: fixed term

About us:

LCF is an award-winning not-for-profit organisation with a mission: a Lancashire where everyone is financially secure.

We help people who often don't get the support they need from mainstream services -- people facing financial hardship, exclusion, or complex life challenges. With over two decades of experience, we bring together a range of services under one roof to tackle the causes of poverty and financial exclusion.

We're a small team with a big impact, and we'd love for you to be part of it.

What you'll be doing:

As our Apprentice Administrator, you'll be:

The first point of contact for client enquiries by phone, email, and in person Helping assess and triage new enquiries Providing admin support to our busy frontline team Following up with clients and collecting feedback Keeping our systems and records accurate and up-to-date Supporting with day-to-day finance and office tasks Learning how a social enterprise works behind the scenes

Who we're looking for:

You don't need previous experience - we'll teach you everything you need to know. We're open to applicants who want to complete a Level 2 or Level 3 apprenticeship, and welcome school or college leavers, career changers, or anyone looking to learn something new.

You should have:

GCSEs in English and Maths at grade 4/C or above (achieved or predicted) Excellent communication skills, both spoken and written Strong IT skills (e.g. using email, Word, Excel) Good attention to detail and strong organisation skills A friendly, professional attitude and willingness to learn A genuine interest in community work or ethical finance

What you'll get in return:

A fully funded apprenticeship qualification (Level 2 or 3 - we'll help you choose) Dedicated mentor and training time every week A supportive team that values your ideas and progress Real experience that makes a real difference Potential to progress into a permanent role after your apprenticeship

How to apply:

Submit your CV and a short cover letter explaining why you're interested in this role.

Inclusivity Matters

We believe a diverse team makes us stronger. LCF is committed to fair, inclusive recruitment where every candidate is assessed solely on their skills, experience, and potential. If you need any adjustments during the application process, please let us know.

Please note that the successful candidate will be required to provide proof of their right to work in the UK before starting the role.

We look forward to receiving your application.

Job Types: Full-time, Apprenticeship

Pay: Up to 22,932.00 per year

Benefits:

Company pension Employee mentoring programme
Schedule:

Monday to Friday
Work Location: In person