Job Description

Job Specification

Job Title:

Apprentice - Administrator / Recruitment & HR Support / Reception / Quality Assurance

Location:

Bradcare Office

Job Type:

Full time (Apprenticeship) - Start date ASAP

Role Summary:

This apprenticeship provides a structured opportunity to gain experience in health and social care administration. The apprentice will support the team across key functions including general admin, recruitment and HR processes, reception duties, and basic quality assurance, while receiving ongoing supervision, mentoring, and training. The role is designed to develop strong workplace skills and sector knowledge.

Requirements

Key Responsibilities (Under Supervision and with Training):

Administration

Assist in updating care management systems (Tagtronics, CM, Care Pass, Nourish). Support with logging absences, mileage, visit payments, and rota changes. Help maintain digital records and service user documentation. Learn how to prepare weekly/monthly reports for management.

Recruitment & HR Support

Help post job adverts and arrange candidate interviews. Assist with collecting and checking new starter documents (e.g., DBS, ID). Support with maintaining staff files and updating training records. Learn about HR processes such as onboarding, leavers, and basic compliance.

Reception & Office Support

Greet visitors and answer calls/emails professionally. Help manage post, office supplies, and PPE stock. Keep the reception area tidy and welcoming. Assist with filing, data entry, and general admin tasks.

Quality Assurance (Introductory Level)

Learn how to check care records for completeness and accuracy. Support with updating compliance logs under guidance. Assist with audit preparation and internal reviews as needed.

Benefits

Key Skills & Requirements:

Willingness to learn and take on new challenges. Good communication and people skills. Basic IT knowledge (e.g., Microsoft Word, Excel). Reliable, punctual, and able to maintain confidentiality. Interest in working in a health and social care environment.

Apprenticeship Benefits:

On-the-job training and mentoring. Opportunity to gain a recognised qualification. Progression into permanent roles for the right candidate. * Learn valuable skills across admin, HR, care compliance, and customer service.