Job Description

This is an exciting opportunity to join a supportive and growing team providing administrative support within the Head Office departments at MediServices Healthcare.

Key Responsibilities:

Provide general administrative support to the department, including filing, data entry, data analysis, and document management. Answer, manage or signpost any incoming and outgoing telephone calls and emails to ensure that they are logged/redirected/responded to appropriately and in accordance with guidelines. Collect and input data from various sources; including the identification of improvements and/or modifications as needed. Produce and perform routine and ad-hoc database queries to extract data for analysis, including but not limited to performance/utilisation/outcomes. Maintain robust data quality through regular checks and cleansing to ensure accuracy and reliability. Undertake a range of record-keeping and monitoring tasks, complying with GDPR, patient confidentiality and organisational requirements. Accurately record all calendar bookings and data input for all referrals, appointments, reports and follow up. Liaise with hospitals, GP Surgeries, patients, clinicians and healthcare staff to book clinics and investigatory procedures as required. Book accommodation and travel for clinicians and colleagues as required. Support the audit process through data collection and analysis. Support the marketing function with social media maintenance and communications. Undertake appropriate training and development activities to meet the requirements of the post. Work in a flexible way in order to support colleagues to ensure an effective service is given. To undertake any other reasonable duties in line with the general responsibility of the post.
Job Type: Full-time

Pay: 14,722.00-23,809.00 per year

Benefits:

Bereavement leave Company events Company pension Employee mentoring programme Free parking Health & wellbeing programme On-site parking Private medical insurance Sick pay Transport links
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Redditch B98 7HD (preferred)
Work Location: On the road

Expected start date: 06/09/2025