Job Description

Apprentice Administrator

Salary: 16,640 - 25,396.80 + Bonus

Tunbridge Wells

Depot based full time, 40 hours

Fancy working for a company where 89% of its people would recommend as a 'Great Place to Work', a place that has recently been accredited by an external party as a 'Great Place to Work' who also has double figures of boomerang employees every year? Then we want to hear from you!

An exciting opportunity has arisen for an Apprentice Administrator to work within our Tunbridge Wells depot. As the Apprentice Administrator you will actively work towards a Level 3 qualification in Business Administration and work towards being responsible for efficiently and effectively undertaking, implementing and managing all administration tasks relating to the workshop, technicians, and customers, with support.





NRG Riverside prides itself on developing their people, therefore the successful applicant will be awarded full support, coaching and training to be the best they can be, and to help maximise their career potential, as you work towards your qualification.

Who will you be working for?

NRG Riverside is the UK's largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we've supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing 'Vehicle Off Road' (VOR) time.

What candidate are we looking for?

Excellent organisational and administrative skills with the ability to prioritise A driven and flexible attitude An interest in the vehicle industry is a plus Experience from within a workshop environment is advantageous but not essential Good communication skills, both written and verbal Computer literate with the ability to use Microsoft office comfortably Has a car driving license (preferred but not essential)

What will be your duties?

As the Apprentice Administrator you will actively participate in your qualification and studies Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure Ensure that all job cards are submitted back with all relevant data recorded, a foreman signature recorded for validation and then process them for payment to the customer via the RAMS I.T system Ensure all inspection records & legal certification is sent to the appropriate customer within 24 hours of being received / completed Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation Provide support to the workshop service controller by producing estimates, obtaining work authorisations which will improve efficiency Process and build all information on completed job card Obtain order numbers from customers Collate meaningful reports from all department activity to reduce WIP numbers Ensure purchase orders are raised for relevant & associated fleet work Ensure parts requisitions are analysed and audited for accuracy Take workshop calls and field as required Record vehicle breakdowns and pass to appropriate staff member for action Load parts on to jobs using supplier delivery notes Any other duties as required Stock checks on a regular basis Working closely with the Service Controller to ensure all jobs are closed in a timely manner If requested, to support other local workshops

The main question is, what are the benefits for you?

Bonus opportunity of up to 500! 33 Days annual leave (inclusive of statutory). Salary Sacrifice pension. Employee Assistance Program. OnDemand GP and face to face counselling sessions. Online health advice portal. Benefits portal including retail, leisure, and holiday discounts. Dedicated training and development to support your career with our business. Recommend a friend bonus. (Up to 2,000!) Death in Service (available from day one of employment). Wellbeing programme. Free onsite parking. Free uniform.

How can you apply?

Did you know that we accept applications in all varieties? We welcome all type of applications, whether you are a budding poet or artist, a songwriter, or a wordsmith where a traditional CV is more your style.



For all video/photo applications please ensure you demonstrate, similar to a traditional CV, that you meet the required skills and experience for the role to give you the best opportunity to be shortlisted for an interview.





If you wish to apply with a video, please upload a word document stating you have emailed your application and send your file to people@nrgriverside.com (Please note - this is only for video or photo applications).




NRG Riverside has a recruitment process that is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. If our vacancies sound exciting, but your experience doesn't 100% align, we still want to hear from you and would strongly encourage you to apply. We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, veteran status, and any other legally protected status under anti discriminatory laws.