Job Description

About The Role

Are you ready to

start your career in administration

in a place where your work really matters? At

Compass

, we

support children, young people and families

with their mental health, wellbeing and other challenges that life can bring. Behind every one of these vital services is the dedication of our

Head Office team

, and this is where

you will play your part

.



As an

Administrator Apprentice

, you will join a

supportive and welcoming team

that will help you learn the ropes and grow in confidence. Your role will be the

backbone of the organisation

, keeping everything organised and running smoothly. You might be

answering calls and emails

,

arranging travel or meetings

,

keeping data accurate and up to date

, or

helping colleagues in Finance, People, Business Development and Marketing

. Each task you take on makes a

genuine difference

by ensuring our frontline practitioners can focus on the children, young people and families who need them most.



This role is

more than just administration

. It is a chance to

develop professional skills

,

work with different teams across the organisation

and

see first-hand how the right support behind the scenes changes lives

. While you are learning on the job, you will also study for a

Level 3 Business Administration Apprenticeship

, with time built into your working week for training and development. By the end of your apprenticeship, you will have both

practical experience

and a

recognised qualification

that can open doors to a wide range of future opportunities.

Be bold, start your journey and make this apprenticeship the foundation of a future you can be proud of.

About You

This opportunity is perfect if you are eager to learn, motivated to build your career in administration and ready to bring your energy to a team that truly cares. We are looking for someone who wants to grow, who enjoys being organised and who takes pride in helping others. To succeed, you will need:

Good organisation and time management skills

, with the ability to juggle different tasks and keep on top of priorities

Attention to detail and accuracy

, making sure that records, data and documents are always clear and correct

Confidence with IT systems and digital tools

, from Microsoft Office to email and databases, and a willingness to learn new systems

Strong communication skills and a helpful approach

, whether you are speaking with colleagues, answering calls or responding to emails

A positive, flexible and solution focused attitude

, showing that you can adapt to challenges and keep things moving forward

It would be great if you also bring some experience of customer service or using social media, but these are not essential. What matters most is your

enthusiasm, reliability and willingness to grow

.



If you are ready to take your

first step into administration

and want to do it in an organisation where you will be

welcomed, supported and encouraged to succeed

, this apprenticeship could be the

perfect start to your career

.

About Us

Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.



All Compass posts are subject to appropriate level DBS checks.



We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.



We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

Benefits

We offer a range of benefits including:


27 days holiday + bank holidays, rising to 32 days over time (pro rata) Life assurance at 2 x basic salary Competitive contributory pension scheme 24/7 Employee Assistance Programme and OH service Enhanced sick pay Excellent learning & development opportunities and career progression Annual performance/salary review

Help us to make a positive change to the lives of children and young people!

Closing date - 27/10/2025

Interview date - 3/11/2025 face to face in our York office

#CompServ

#LI-BE1