Job Description

Job Overview

The Apprentice Administrator will support the smooth and effective running of the office by providing administrative assistance to the management team, staff, and service users. This role is designed to give the apprentice hands-on experience in a professional environment while completing their apprenticeship training programme.

Duties

General Administration


Answer and direct phone calls, take accurate messages, and provide a welcoming first point of contact. Maintain accurate filing systems (electronic and paper) in line with GDPR and company policy. Support the preparation of documents, letters, and reports as required. Assist with updating office noticeboards and records to meet CQC and organisational standards.
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Staff Support Support the recruitment process by sending application forms, arranging interviews, and preparing induction packs. Assist with maintaining staff records, including training, supervisions, and appraisal logs. Help monitor staff compliance with mandatory training and DBS renewals.
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Care Coordination Assist with inputting rota changes under supervision. Support with logging client and staff queries and ensuring they are passed to the right person promptly. Help maintain accurate records of care plans and documentation in line with CQC regulations.
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Quality & Compliance Assist with audits (e.g., medication, MAR charts, incident logs, complaints) under supervision. Ensure all data entry is accurate and confidential, following GDPR and safeguarding legislation. Support the team in preparing evidence and documents for inspections or commissioner visits.

Requirements

Strong organizational skills with the ability to prioritize tasks effectively. Excellent communication skills, both verbal and written. GCSE grade 4 or above for math's and English language. Proficient in clerical tasks including filing, calendar management, and general administrative duties. If you are a proactive individual looking to contribute to a dynamic team while enhancing your professional skills, we encourage you to apply for the Apprentice Level Business Administrator position.
Job Types: Full-time, Apprenticeship

Pay: 7.55-12.21 per hour

Expected hours: 37.5 per week

Benefits:

Company pension
Work Location: In person