Job Description

The Role

Apprentice Account Handler-Team Valley

Unique opportunity has arisen for an ambitious person to join this leading, independent, family run insurance broker located in Gateshead. Renowned for their strong reputation, they take pride in fostering a culture that supports and encourages career advancement, backed by a young and driven managerial team.

With a focus on nurturing talent and fostering growth, they are seeking individuals who align with their values bringing a strong work ethic, who are eager to develop their careers. Our client believes in treating our people well and showing them that they are what makes a company great. Your skills will not only be appreciated but they will also contribute to the ongoing success of the company. This is an exciting chance to be part of a thriving team, which is dedicated to delivering a quality service while being supported every step of the way.

Duties will include but are not limited to:

Providing professional and efficient service and advice to all customers.

Ensuring all business activity fully complies with Financial Conduct Authority regulation and company procedures. Developing and maintaining productive professional working relationships with colleagues and insurers. Eventually negotiate with underwriters to gain competitive pricing / appetite advantage over competitors for the benefit of the firm and its clients. Providing excellent customer service and advice. Conduct learning, training and assessment exercises to develop and maintain professional competence and to identify further areas for development as required. Appropriately prioritising all client communication and ensure it is actioned in a timely way and in accordance with firm procedures. Maintain all client contact records, computer and paper files in accordance with firm standards.
Monday-Friday 0900-1700

The Apprenticeship you will be completing is Financial Services Assistant Level 3

THE PERSON

The ideal candidate will have a minimum of grade 5 GCSE grades, A Levels

Skills and attributes ideally required:

Possesses strong organisational skills, likes to work methodically with the ability to plan and manage own workload. Self-motivated - enjoys working towards targets and focused on results. Able and willing to critically assess own performance against objectives. Demonstrate ability to work both individually and as part of a team. Adept in use of MS Office, MS Outlook, Excel / spreadsheets. Have attention to detail and accuracy in policy management and documentation. Be reliable and punctual with a strong work ethic. Understands effective relationships with insurers and underwriters are crucial for the company's benefit. A can-do positive attitude with ability to use own initiative. Ideally, you will live within a 30-45-minute commute of the office. Computer skills are essential and those with work experience using computers is an advantage
Benefits

Casual dress Company pension Free parking On-site parking Referral programme Job progression Permanent position working from 9.00 am until 5:00pm Monday - Friday 20 days holiday plus bank holidays An additional day's holiday for your Birthday Opportunities for career progression Company Pension Scheme 21 years & over Free on-site parking Annual social events Comprehensive learning and development framework, including professional study options and apprenticeships financed by the company You will work within a productive, energetic and friendly team allowing you to develop & learn as you work
Job Type: Full-time

Pay: 14,750.00-19,500.00 per year

Work Location: In person

Reference ID: TVFSA