Job Description

At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. Our mission is simple: to be the best one-stop shop for accident management and rehabilitation. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish.

We are on the lookout for ambitious individuals to join our PI Portal team as an Apprentice Case Processor to assist in the administration of cases within the PI Portals Team ensuring cases are progressed efficiently and effectively. As part of this role, you will also complete a Level 3 Business Administration apprenticeship.

Responsibilities

As an

Apprentice Case Processor

, you will be responsible for accepting and making ad hoc telephone enquiries from and to clients, stakeholders and third parties regarding PI Portal claims. Ensure all claims are handled effectively in the correct technical manner and assist other members of the department with the progression of cases. Deal with ad hoc chasing tasks from and to clients, stakeholders and third parties regarding claims, also ensuring that claims are settled in line with policy cover and legal liability.

About You

To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.

Skills and Experience

5 GCSE's - Grade 4 or above (or equivalent) Ability to work towards shared goals and objectives Experience of demonstrating effective teamworking within a commercial environment Cooperative and flexible approach Ability to identify where problems may arise and adopt a solution -focused approach Demonstrate effective communication and good interpersonal skills IT literate Commitment to own personal development

About Us

At Winn Group, we prioritise your wellbeing and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as

Integrity

,

Respect

,

Loyalty

, and

Reliability

and prioritises your success, wellbeing, and fosters your growth.

What We Offer

Competitive Salary

: 18,283.20 based on 40 hours

Generous Holiday Package

: 22 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility).

Work-Life Balance

: Flexible working hours, on-site parking (subject to availability), and benefits like the Corporate Metro Scheme and Bike to Work Scheme (T&C's apply).

Wellbeing Support

: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests.

Social and Charitable Events:

Across the year we host a range of events, including a Christmas party, as well as an Annual Awards Night. Each year we support a local charity and host numerous fundraising events to raise money for a good cause. Last year we raised over 20,000 for Tiny Lives and this year we are supporting Rainbow Trust!

Working Hours

This role is Full Time based on 40 Hours per week. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm. We are also fully office based in Byker, Newcastle.

Next Steps?

If you feel this role is the right fit for you, then

Apply Now!

If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. After this if you are successful, you will be invited to a face-to-face interview.

If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.

We look forward to reviewing your application!

INDHP

Job Types: Full-time, Apprenticeship

Pay: 18,283.20 per year

Benefits:

Company pension Cycle to work scheme Health & wellbeing programme On-site parking Referral programme
Schedule:

Monday to Friday
Ability to commute/relocate:

Newcastle, NE6 1PL: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you require sponsorship to work in the UK? If so, from when?
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: In person