Job Description

Are you wanting to become an experienced Customer Relations Officer?

At Suez, we're committed to making our world a more sustainable place - a highly complex challenge. That's why we need diverse and inspirational individuals to help us move forward. If you're ready to shape the future, collaborate, and drive positive change, we want you on our team. Join us to unleash your talent and help us achieve our shared goals.

About the Role

You will be working at our Fareham Depot, Enterprise Park, Military Road, PO16 8TU You will be earning 25,692.80, up to 3% bonus and SUEZ Benefits. You will be working 40 hours per week, Monday to Friday, 8:30am - 5:00pm with a 30 minute lunch break.

What will I be doing?

As a Customer Relations Officer, you will be supporting the Regional Customer Hub to provide excellent customer service to our current client base. This will involve on boarding new customers as well and being the first point of contact on the phone and via email, handling general requests, resolving queries and when required carrying out account review. Our aim is to provide the best possible experience for all of our customers, keeping them informed, engaged and maintain proactive relationships.

What are the requirements?

Applicants must be able to demonstrate a passion for customer service coupled with strong communication skills. Working as part of a small customer service team, the successful candidate will be upbeat and friendly and be able to work under pressure. The successful candidate must also have basic IT skills and be able to work well in a team. GCSE Maths and English at Grade C (4) or above is preferred. A driving license is required for this role.

Who we are

Join us, and you'll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values - not just words on a page. As part of our dedicated team, you'll play an important part in the essential work we are doing to build a sustainable future.


At Suez, we believe in investing in our people. You'll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone's voice is heard and valued, fostering innovation and collaboration.


We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you'll be contributing to a mission-critical role that makes a real difference in the world.


If you're ready to take on this challenge and be part of a team that's dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.

Meet your Recruiter - Charese Cousins

http://linkedin.com/in/charese-cousins


Over six years ago, I began my journey at SUEZ as an apprentice eager to learn, grow, and make a meaningful impact. That experience not only shaped my career but also gave me a deep understanding of the value apprenticeships bring to both individuals and organisations. Today, I'm proud to lead apprenticeship recruitment at SUEZ, driving initiatives that attract and support new talent across both internal and external programmes. My role allows me to champion the same opportunities that launched my own career, helping others unlock their potential and build sustainable futures. With a passion for professional development and a strong belief in the power of hands-on learning, I'm committed to delivering apprenticeships as a key part of our workforce strategy ensuring we continue to grow, innovate, and lead within our industry. I'm committed to supporting candidates throughout every stage of the hiring process, ensuring they feel informed, valued, and empowered to present their best selves.