Job Description

Job Introduction

We are proud to have been involved in developing this apprenticeship standard and now have an exciting opportunity for two enthusiastic and hardworking people to join our friendly and professional Payroll and HR Administration team.

During the Apprenticeship the role will include:

Using and maintaining an integrated HR / Payroll database (Oracle). Issuing letters for contractual changes and responding to correspondence. Assisting in providing advice and guidance to employees relating to pay and benefits. Understanding the role GDPR has in the workplace. Working independently and within a team adhering to tight deadlines. Processing PAYE, National Insurance and all other statutory deductions in line with HMRC regulations. Processing occupational and statutory absences. Following set procedures and policies at Solihull MBC. Working effectively with colleagues and all stakeholders. Undertaking general administration tasks such as filing, printing, answering phones and responding to incoming queries either face to face, on the phone or in writing.

The successful candidate will have:

Proven numeracy and literacy skills. Experience of using Microsoft Office applications (Word & Excel). Effective communication and organisation skills. The ability to work as part of a team.

In return we offer the following:

Apprenticeship training delivered at Solihull MBC to achieve a nationally recognised certificate (Level 3). Whilst studying this apprenticeship, you will be eligible for immediate professional body recognition at Student Affiliation level of the Global Payroll Association (GBA). Competitive salary paying above the apprenticeship rate. The opportunity at the end of the apprenticeship to be offered a Pay & HR Administrator Role on Solihull MBC's terms and conditions (Earning up to 29,540 per annum once a set client allocation is fully managed). 25 days annual leave (plus bank holidays) rising to 30 days after 5 years' service. A great working environment, together with a range of flexible working options, attractive staff discounts and benefits including a career average pension scheme, discounted travel for bus and train travel and flexi time.


At the end of the apprenticeship, the successful candidate will be the first point of contact for a set client base for all Payroll and HR Administration queries; providing accurate and high-quality information within a fast-paced environment.

Closing date for applications: Sunday 7 September 2025.

Shortlisting will take place w/c 22 September 2025.

Interviews will take place on Wednesday 1 October 2025.

Please note that we reserve the right to close the job earlier if we receive a high volume of applications. We therefore encourage you to complete your application at your earliest opportunity.

Please also note that you may not hear anything regarding your application until Thursday 25 September 2025 when the final shortlisting takes place.


This post will not require a DBS check. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.


Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.