Job Description

We're looking for a Apprentice Regulatory Compliance Officer, Interested?

Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you're just what we're looking for!

The team...

Poor housing standards and management of privately rented properties pose a threat to people's health and spoil residents enjoyment of their area. The Council's private housing team improves private housing conditions, supports vulnerable people and tackles housing related crime.

About the role....

We have an exciting opportunity for 2 x Apprentice Regulatory Compliance Officers to join the team. If you are looking for a career that is varied, challenging, and rewarding, then this is an excellent pathway for you.



The role will include progressively more complex work throughout an apprenticeship period whilst you are supported to complete the Level 4 Regulatory Compliance Officer (Housing) Apprenticeship.



When you're not studying you'll work alongside experienced officers to engage with tenants and landlords, assess housing standards, process property licence applications, identify regulatory breaches and investigate non-compliance with housing related laws.

A bit about Gateshead Council...

Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.





People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.

What's in it for you? Well, there's so much on offer and here's just a few of the highlights!

You'll be paid a competitive salary of 23,557 pa You'll spend 1 day per week working towards Level 4 Regulatory Compliance Officer (Housing) Apprenticeship, with a work based mentor to help you through the course, with the other 4 days each week working amongst experienced officers to help you develop your skills. We'll pay the Apprenticeship course fees. We'll help you save for your future with an outstanding employer contribution to your pension. You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year. You'll have the opportunity to participate in the Council's Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year. We offer hybrid working arrangements to ensure a positive work life balance. A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas. You'll have access to great health and wellbeing support and ability to use our cycle to work scheme. Working with our partners, GLL you can also access discounted leisure facilities Gym and Leisure Centre Memberships | Better You'll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping

You must...

Have GCSE English and Maths - Grade 9-4 (Grades A -C) or equivalent Have an understanding of the role of the Council as a regulator of housing standards Have good verbal and written communication skills Be computer literate Have experience of working in a customer focussed environment and of team work. Have well developed planning, organisational and communication skills and ability to apply a methodical approach to problem solving.

It's time to apply!

We're delighted that you want to come and work with us. Please take a look at the full job profile. It's important that you read it in full and check that you meet the essential criteria. For an informal discussion or if you need any assistance, please contact Christine Oates on 0191 433 3926.