Job Description

Apprenticeship Development Coach

Location:

Manchester (with occasional travel across the Northern network)

Salary:

34,060 - 40,508

Hours:

37 per week

Contract type:

Hybrid

Introduction

As part of our Learning, Talent and Development team, you'd play a vital role in shaping the next generation of railway talent. Our Apprenticeship Development Coaches inspire, support and motivate our Trainee Apprentices - helping them grow in confidence, knowledge and skill as they begin their careers in rail.


This role sits right at the heart of what Northern stands for - connecting people, building capability, and helping our apprentices make it happen every single day. If you've got a passion for coaching others to reach their full potential, this could be the perfect next step in your journey.

What you'll be doing

You'll be the driving force behind each apprentice's learning journey - guiding, mentoring and challenging them to be their best.


Coach, support and motivate apprentices through every stage of their programme Plan, monitor and review placements to make sure learning outcomes are met Record and track learner progress using digital tools such as Smart Assessor or OneFile Produce progress reports, identify trends and share insights with the wider Apprenticeship Team Communicate clearly with managers and colleagues to make sure every apprentice gets the right support at the right time Safeguard and promote the wellbeing of apprentices, maintaining a safe and supportive environment Keep your own skills sharp through continuous professional development and sharing best practice with peers
You'll report to the Apprenticeship Development Coach Team Leader, working closely with other coaches across our network.

About you

You'll be someone who brings energy, empathy and structure to every conversation. A natural communicator with a genuine love for developing others. You'll thrive on seeing people progress and succeed.


Here's what you'll bring:


Strong coaching and mentoring experience A recognised qualification in Learning and Development (minimum Level 3) or equivalent, plus an assessor qualification Good knowledge of apprenticeship standards and frameworks Confident using learner management and e-portfolio systems such as Smart Assessor or OneFile Skilled in Microsoft Word and Excel Excellent communication and organisational skills, with a focus on accuracy and detail
Coaching skills, a people-first mindset and a knack for building trust - that's what will make you stand out.

What's in it for you?

At Northern, we don't just value our people - we go the extra mile to support them. Here's a taste of what you can look forward to:

Free Travel:

Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.

Generous Pension Scheme:

We top up your contributions by 1.5 times.

Enhanced Family Benefits:

We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.

Cycle to Work Scheme:

Save up to 42% on a bike and spread the cost.

Exclusive Discounts:

From shopping to wellbeing, Northern Perks has you covered.

Employee Assistance Programme:

24/7 support for family, lifestyle, and more.

Training and Career Development:

We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you're in.

Recognition:

We know how important it is to show how much we appreciate our people. That's why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Why Northern?

We're more than just a train operator. We're the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we're on a mission to improve rail travel and enhance the customer experience while protecting the environment.


Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we're celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone

The best journeys happen when everyone feels welcome on board.


At Northern, we don't just move people from A to B - we're building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that's something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we'll always offer an interview.


We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.


No matter your background, experience, or whether you call it a bap, barm, or cob... there's a place for you here in the railway.