Job Description

Number of jobs available
2
Region(s)
Scotland
City/Town
Inchinnan Estate
Office Location
Inchinnan - CITB, Inchinnan Industrial Estate, 4 Fountain Ave, Inchinnan, Renfrew PA4 9RQ
Departmental Grade
Team Member.TM2
Post Type
Fixed Term
Length of post
0 year(s) 6 month(s)


Working Pattern
Full Time
Salary
24,300 - 29,700
Details
Are you detail-oriented, organised, and passionate about supporting learners on their apprenticeship journey? CITB is looking for a proactive and customer-focused

Apprenticeship Processing Administrator

to join our dynamic team.

Role:

Apprenticeship Processing Administrator

Location:

Inchinnan, Scotland, PA4 9RQ

Hours of Work:

Full-time

Working Pattern:

35 hours per week, Monday to Friday

Contract:

Fixed Term for 6 months

Grade:

TM2

Target Salary:

28,784 per annum

What You'll Be Doing:

Process candidate records, contracts, and documentation in line with agreed procedures and service standards Coordinate key processing stages from registration to completion, ensuring timely and accurate data entry Respond to routine queries from internal and external contacts, escalating complex matters as needed Maintain accurate records to support audit, compliance, and funding requirements Support the team with administrative duties including reports, correspondence, and communications Identify and suggest improvements to processes and systems

Your Experience:

Essential:

Clear and confident communicator -- written, verbal, and face-to-face Strong attention to detail and accuracy in processing transactions Ability to work independently and collaboratively in a structured environment Experience using databases and Microsoft Office applications Customer-focused with a positive approach to working relationships Organised and able to manage workload to meet deadlines

Desirable:

Experience in a compliance-led or regulated environment Familiarity with apprenticeship delivery or educational/training settings Ability to interpret and apply policies and procedures to ensure quality outcomes For full details, please refer to the Role Profile.*

What You'll Get in Return:

Free onsite lunch Free onsite parking 25 days holiday + bank holidays 3 additional days Christmas shutdown Generous pension scheme (up to 9% employer contribution) Life assurance (4x salary) 2 paid volunteering days per year 24/7 GP Services Employee Assistance Programme

Why Join CITB

At CITB, we're dedicated to supporting the skills and training needs of the construction industry. You'll be part of a collaborative team that values integrity, continuous improvement, and making a real impact.

Closing Date

Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis; therefore, early applications are encouraged to avoid disappointment.

Safer Recruitment

CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service. A basic PVG is required for this post.


During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence.



Contact and additional information
For general queries or support with your application, please contact CITB's Talent Acquisition Team at careers@citb.co.uk


or


For general queries regarding your application, please contact our customer contact services CITB-recruitment-enquiries@gov.sscl.com or 0345 241 5364.



Closing Date:
04/11/2025, 23:55 hours


1st Interview dates
TBC