Part Time (15hrs per week) - Permanent - High Wycombe
Salary - 38,784 - 43,482 PRO RATA
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That's why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University's DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.
The purpose of the Apprenticeship skills manager is to ensure all apprentices within designated case load are receiving a strong learning experience and are supported and monitored in line with quality and compliance regulations. This role will also act as key point of contact for the apprenticeship employer, academic and PSE representatives and the External Collaborations team. To practice an inclusive approach and support building an inclusive university community where people can be themselves.
What we offer:
a generous holiday entitlement (30 days per annum pro rata, plus bank holidays & closure days)
Hybrid working (dependent on business needs)
training & development support opportunities
contributory pension scheme
discounted gym membership for our on-site gym
a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.
If you have the qualities and attributes representative of the University's values and ambition, we would be delighted to hear from you.
For further information about this role please contact Matthew Webb.
All applications are to be made in full and online.
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU's workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.
Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to Matthew.webb@bnu.ac.uk if you have any specific needs or if you would like more information on how we can support you.
We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
Closing Date:
5 January 2026
Interview Date:
12
January
2026
Please note that an Enhanced Disclosure from the Disclosure and Barring Service (DBS) is required for this position. The successful applicant will be required to give consent to check their criminal record status through the DBS. Information will be kept in strict confidence. Your offer of appointment will be subject to the University being satisfied with the outcome of this check.
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
If you are a student at BNU with a Student Visa (Tier 4) you must adhere to the working hour restrictions. A student visa issued for full-time degree level studies allows you to work for a maximum of 20 hours per week during term-time. You are also only allowed to undertake one atypical role at BNU at a time.
BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process. The University is also committed to achieving the Race Equality Charter.
JOB DESCRIPTION
Job Title:
Apprenticeship and Skills Manager
College/Directorate:
External Collaborations
Grade:
G
Location:
High Wycombe
Hours:
15
Responsible to:
Senior Manager Apprenticeship and Skills Relationships
Responsible for:
Job Purpose:
The purpose is to ensure all apprentices within designated case load are receiving a strong learning experience and are supported and monitored in line with quality and compliance regulations. This role will also act as key point of contact for the apprenticeship employer, academic and PSE representatives and the External Collaborations team. To practice an inclusive approach and support building an inclusive university community where people can be themselves.
Main Duties & Responsibilities of the role:
In liaison with the apprenticeship team, admissions and course leader participate in the recruitment of apprentices and contribute to the University and employer induction processes as appropriate
Manage Tripartite Review Meetings (meeting with the apprentice and the employer) on a quarterly basis in accordance with due process, and any other additional meetings relating to employer activity and learner progress.
With support and where required, deliver high quality, learning experiences at the apprentices' workplace
Lead on development and monitoring of management action plan for apprentices who are not maintaining appropriate progress. To include attendance at action planning and review meetings following University and employer disciplinary procedures.
Visit apprentices in employment setting and provide effective feedback, support and guidance to promote performance.
Manage issues, in liaison with the apprenticeship and course teams, of apprentices who are failing to progress, considering leaving, wishing to take a study break or have long term sickness.
Provide pastoral care to apprentices, for example working with expectant apprentices and employers to develop a maternity plan, sign post to support services.
Maintain accurate records of learner progress through learner reviews via APTEM (learner management system), in accordance with the latest funding rules and University procedures.
To foster collaborative relationships with employer partners through appropriate meetings such as, contract review meetings and engagement forums.
Engage in appropriate professional development activities (e.g. CPD, attendance at conferences) relating to supporting apprenticeships
To support and monitor apprentices progress in meeting and evidencing the Knowledge, Skills and Behaviours outlined in apprenticeship standards.
To monitor and report individual progression for an assigned case load of learners in the relevant apprenticeship standard within agreed timescales.
To act as key contact point for apprentice or programme delivery concerns and liaising with course team and central University services in seeking resolutions.
To ensure apprentices have access and opportunity to achieve the qualifications set out in their individual learning plans
Any other such reasonable duties as required by the Dean and Associate Dean of Colleges, and Designated Manager
Such other duties temporarily or on a continuing basis, as may reasonably be required.
Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
PERSON SPECIFICATION - Essential Criteria Only
A = Application T = Test I = Interview
Education, Qualifications & Training
Means of Testing
First degree and postgraduate degree in a relevant field or equivalent experience
A/I
Recognised teaching qualification or commitment to undertake one
A/I
Evidence of recent continuing professional development relevant to the post
A/I
Fellow of the HEA or commitment to work towards achieving HEA Fellow accreditation
A/I
Knowledge & Experience
Delivering an excellent customer experience
A/I
Proven experience of working effectively within a team
A/I
Experience of teaching, assessment and supporting a range of learners
A/I
An understanding of the University sector
A/I
An understanding of the apprenticeship curriculum
A/I
Experience in working with a range of stakeholders/partners/staff
A/I
Experience of multi- site working
A/I
Skills
Digitally able and proficient in Microsoft tools
A/I
Relevant teaching/training experience in the UK or European education sector
A/I
Effective presentation skills
A/I
Excellent prioritisation skills
A/I
Excellent verbal and written communication skills including the ability to network with a range of organisations and stakeholders.
A/I
Special Requirements
A willingness and ability to manage your own schedule across a number of off-site locations and all three University Campuses
A/I
A willingness and ability to contribute to University Open Days (which may fall on weekend days)
A/I
Behavioural INDICATORS
The BNU Behaviours Framework (BBF) is a framework for all University staff that sets out the key behaviours that exemplify the DRIVE values and ethos of the University. The nine categories provide a clear steer on behavioural expectations that will help support a step change in the performance and culture of the University.
The three key behavioural indicators for this post are as follows:
Delivering excellent service
Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.
Working together
Working collaboratively and across boundaries with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
Achieving results
Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.
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