Job Description

Arcade Manager
Salary: 32,000 per annum
Location: Northern Ireland
Hours: Full-time, 40 hours/week (including evenings & weekends)
Join Northern Ireland's leading provider of premier casino and gaming experiences!
Our client prides themselves on delivering a high-quality, entertaining, and secure gaming environment for their customers. With over 150 employees across the region, they are Northern Ireland's most trusted name in adult gaming centres - and they're still growing.
They're currently seeking an Arcade Manager to lead one of their vibrant branches. If you're a confident, customer-focused leader with experience in a fast-paced environment, this could be the opportunity for you.
Why Join the company?
They invest in their people as much as they do in their machines You'll enjoy:

• Performance-related bonus
• Attendance bonus
• An extra day off for your birthday
• Enhanced pay for late-night shifts
• Company sick pay
• Free lunch or evening meal on shift
• Employee of the Month scheme
• Company pension scheme
• Opportunities for progression
• Full training & development
• Job security and long-term stability

Your Role
As Arcade Manager, you'll take full responsibility for running the day-to-day operations of the branch. You'll manage a team, drive customer satisfaction, and ensure a high standard of presentation and performance.
Key Responsibilities:

• Lead and manage all aspects of the branch's daily operations
• Maintain high standards of cleanliness and presentation
• Recruit, train, and develop staff in collaboration with the Area Manager
• Deliver excellent customer service and hospitality at all times
• Ensure accurate cash handling and branch reporting
• Uphold company policies and ensure compliance at all times
• Act as key holder and take responsibility for site security
• Monitor machine income, faults, and performance - liaising with the service team to minimise downtime
• Support continual improvement across the branch and wider company
• Engage effectively with customers, staff, and management
• Occasionally cover at other Oasis branches when required

Requirements

• Previous management or supervisory experience (ideally in retail, hospitality, or gaming)
• Strong communication and leadership skills
• Comfortable with physical tasks (e.g. moving gaming machines up to 120kg)
• Flexible and reliable - including availability for evenings, weekends, and public holidays
• A passion for customer service and team development

Working Hours

• 40 hours per week
• Rota-based, including evenings and weekends, to reflect branch opening hours

To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

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