Job Description

We are Oasis Retail Services, Northern Irelands leading Casino experience provider and we are looking for an Arcade Manager to lead one of our busy stores.

Oasis has been involved in many aspects of the gaming machine industry and its success and growth have been a direct result of a carefully nurtured reputation and a forward-thinking professional approach. From small beginnings, Oasis is now a significant operation with the main emphasis of its business development being in Northern Ireland and employing circa 150 people.

Our gaming centres are designed to be elegant and comfortable spaces for adults who chose to play gaming machines to enjoy their leisure time. Our gaming centres are all fitted out and maintained to the highest standards to provide our customers with the environment they deserve.

We provide a mixture of the most popular and modern gaming machines available in Northern Ireland, and constantly invest in new equipment to ensure customers are provided with an excellent selection of machines.

Benefits Package

Performance Bonus

Attendance Bonus -

Based on annual sickness

Overtime rate paid

Extra holiday for your birthday

Late night rate -

Extra for every hour after midnight

Company Sick Pay

Lunch or evening meal provided

Employee of the month scheme

Company Pension

Company progression

Comprehensive training and development

Job Security

Main Duties

Effectively and efficiently manage all aspects of the day-to-day business of the branch

Ensure high levels of housekeeping and presentation of staff and branch at all times.

In conjunction with the area manager to select, manage, motivate, and develop all members of the branch team to ensure that the objective of the company is met.

Ensure high standards of service and hospitality are always delivered to all customers.

Accurately completing all required paperwork, accounting for cash and discrepancies to effectively account for and report for the branch operation.

Liaising effectively with Area Manager and Service Manager.

Key holder duties and responsibilities

Ensuring Company policies and procedures are promoted and adhered to.

Ensure that all staff adhere to Company policies and procedures relating to health and safety, and quality management.

Be responsible for the security of Company property.

Contribute to the continual improvement of the branch and company.

Communicate with customers, staff, and management effectively.

Monitor machine income, faults, performance and liaise with service department to maximize machine up time.

Generally working within your allocated branch, although there may be requirements to cover in other Oasis Branches.

Physically - movement of machines up to 120kg required and good mobility required to empty certain machines.

Weekend and public holiday cover required.

Working hours - 40 hours, some flexibility required. Rota will include evening and weekend work to cover all opening hours of branch.

Job Types: Full-time, Permanent

Pay: 32,000.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Additional leave Company pension Discounted or free food On-site parking Sick pay
Education:

GCSE or equivalent (required)
Experience:

Cash Management: 1 year (required) Customer Service: 1 year (required) Staff Management: 2 years (required)
Work Location: In person