Job Description

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Do you have a passion for domiciliary care and leadership? We're seeking an exceptional individual to join us as an Area Care Manager in Ballymena/ Antrim . As our Area Care Manager, you'll oversee the coordination and management of care services, fostering a culture of excellence and compassion. Your leadership will empower our team to thrive, driving continuous improvement and innovation in our care practices. If you're ready to make a significant impact and lead by example in the provision of outstanding care, we want to hear from you!
YOUR ROLE AS AREA CARE MANAGER:
Daily Impact: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.
Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.
Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Northern Ireland.
WHAT WE'RE LOOKING FOR:
Compassion: A genuine passion for making a positive impact on the lives of others.
Dedication: Commitment to providing vital support and care to those who need it most.
Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.
WHAT YOU'LL GAIN:
Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.
Fulfillment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.
Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.
BENEFITS:

• A company car
• Monthly annual staff awards and recognition events
• Up to 2000 a year KPI Bonus
• Training & development opportunities*
• 200 Sign on Bonus
• 200 Refer a Friend
• Cycle to Work Scheme
• Local business discounts and gym memberships
• Bluelight Card Scheme

KEY DUTIES AND RESPONSIBILITIES

• Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
• Will be able to work towards business growth targets and KPI's.
• Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
• Will be responsible for direct line management of area specific Care Team, including but not limited to management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
• Following internal company process and procedure, liaising with the Finance and HR Team.
• Ensuring regular communication on a team and individual basis.
• To manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
• Manage and attend Client reviews as required.
• Deal directly with Care Managers and Health Trusts as required.
• Manage the onboarding of new clients
• To provide emergency care assistant cover as required.
• Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.
• Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management
• Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
• Accountable for the quality and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard and ensuring daily records are collected and filed monthly
• Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.

To undertake any other reasonable duties as required*
ESSENTIAL SKILLS & EXPERIENCE

• 3+ years' experience in domiciliary care
• Full, valid UK driving licence and appropriate insurance for your vehicle business purposes
• Experience Leading a team
• Previous experience creating rota's
• Using your initiative to make the lives of our service users better
• Think creatively to solve problems and overcome obstacles
• Be flexible and able to work in the community to cover sickness if needed
• Positive & Engaging
• Ability to build great working relationships
• Punctual & Reliable
• Committed to the health and social care career path
• Excellent at communicating
• Great at planning and organising their own workload

ABOUT US
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
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