Job Description

Seeking a Dynamic Leader to Develop Our Charity Retail Team & Help Make a Meaningful Difference.



Are you a passionate and driven retail leader who wants to use your skills for good? We're looking for an inspiring Retail Area Manager to help shape our multi-site charity retail teams and play a key role in supporting the essential care we provide at North London Hospice.



This is a fantastic opportunity to lead with purpose. Our shops raise over 2 million each year to support patients with life-limiting illnesses and we're proud of the role our retail teams play in helping us provide care every day. Now, we're looking for someone with lots of initiative who can help us grow even further by developing the performance of our amazing teams and volunteers. You'll need to be on the ground, connecting and empowering our staff and developing community relationships.



From identifying new opportunities for business growth, to leading on logistics -- your role will be a dynamic and creative one that's vital to ensuring our retail operations are efficient, effective, and able to support the hospice.



If you're excited about using your retail leadership skills and experience to make a real difference, we'd love to hear from you.



The Area Manager will provide strategic leadership and operational oversight for multiple North London Hospice charity shops, including direct responsibility for the management team of the High Barnet Superstore and Distribution Centre. This role will ensure the delivery of financial targets, operational excellence, and alignment with the charity's mission and values. The Area Manager will also lead logistical operations, ensuring seamless coordination of stock, donations, and distribution across all stores.



Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.



As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:



Competitive rates of pay



Generous annual leave



Transfer of NHS pension scheme



Pension - Employer contribution pension scheme



Access to clinical supervision



Fully funded Health Cash Plan



Life Assurance cover



Flexible/Hybrid Working



A range of opportunities for professional learning and development



Access to our 24/7 confidential Employee Assistance Programme (EAP)



Travel incentives



Family friendly and special leave



A supportive and collaborative work environment



Blue Light Scheme membership and carers' discounts



Social events throughout the year and much more...



Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.



We reserve the right to interview candidates who are most suited to this post before the closing date.



North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.