Job Description

We have an exciting opportunity for an Area Operations Manager to join our Regional Management team for Somerset, Dorset, Bristol & Bath. This position will be on a permanent, full time (37.5 hours per week) basis.

Are you ambitious and committed to delivering high quality support services? Do you think you can lead and inspire people and help Mencap succeed in its vision to empower and directly support more individuals to live fulfilled lives? If the answer to these questions is yes then you won\'t want to miss this opportunity to further develop your career within Mencap as an Area Operations Manager.

The area you will oversee includes our Somerset, Dorset, Bristol & Bath services, although your "base" will be our office in Taunton. If you are ready to take on a new challenge and you want to start achieving right now, then you\'re just the kind of person we need to cover our established services.

Your focus will be to support the Service Managers to ensure the services we deliver are most importantly safe and delivered to a high-quality standard through:

• Effective Leadership Strategy to promote a positive culture;
• Completing regular performance reviews with Service Managers;
• Using KPI\'s and coaching skills to motivate high team performance;
• Undertaking financial review to identify business opportunities and threats;
• Ensuring all locations within their area delivering regulated activity are compliant with regulatory requirements;
• Using data to inform and support planning and management of quality and cost effectiveness

We\'d love to speak to applicants who have any experience covering any of the below

• The care sector and service types
• The regulatory framework
• Leading, developing and motivating people
• Managing multiple budgets, debtor management and financial management processes
• Leading a range of service contracts
• Leading service quality processes
• Risk management

To be successful at this post you will need enthusiasm, drive and the ability to influence people at all levels. You will have to be able to demonstrate our values (Passionate, Inclusive, Brave, Positive and Kind) with an understanding of the rights of people with a learning disability. You will also require people management experience and knowledge of a range of adult social care services.

Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.

Have you thought about working for Mencap?

Mencap is a leader in providing excellent support to people with a learning disability. Our vision is a world where people with a learning disability are valued equally, listened to and included.

Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do.

With us, it\'s never \'just a job\'. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit .

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Mencap are strongly encouraging all our colleagues to have the Covid-19 vaccine as a way to help protect each other and the people we support.

No two days are ever the same, sometimes they may be challenging but they will always positive so click apply now to be considered!

*All roles are subject to an enhanced DBS check and suitable references.

Job ID 29484

Benefits

As well as knowing that what we do is making a positive difference to people\'s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don\'t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras. Find out more here
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C\'s apply based on contract

About Mencap

At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You\'ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you\'ll get back so much more. With us, it is never \'just a job\'.

In return for your hard work and passion, we can give you real meaning and purpose in your work.

Mencap