Job Description

Job Summary

TIME 4 U LTD is an organisation specialising in complex care and support services. We are looking for an experienced and innovative Area Service Manager who can lead and motivate a team of Service Managers overseeing a portfolio of services whilst maintaining strong compliance, high quality and person centered care. This is an opportunity for an enthusiastic and dynamic individual with experience in people management and governance to work in fast paced and growing organisation.

Duties:

To oversee and direct line management of Service manages within the allocated portfolios of services.

To be the operational lead for one of the following areas: CQC(RM) Mental Health, LD and PBS, Systems and IT.

Support and coach Service managers to develop.

To ensure that services within the portfolio are meeting the organisations KPI's around quality, compliance and performance.

Produce a monthly KPI report for the Head of Operations review performance and discussion at supervisions.

Support the implementation of new services and referrals while working closely with the Business development team.

Keep informed of legislative and policy changes to improve working practices and help inform the strategy.

Lead on innovation relevant to CQC services

Support and coach Service managers to develop a working knowledge of CQC regulations

Develop and maintain strong effective partnership working with internal and external stakeholders.

To deputise for the function of the Head of Operations during their absence, while, at all times, supporting the decisions made by the Head of Operations

To maintain skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice.

Ensure Time4U deliver high level of quality services to the people we support, ensuring each service is safe, effective, caring, and always responsive to the service users' needs.

Working closely with HR, ensure all staff training is up to date and proportionate to the level required within each specific service.

To ensure that all statutory, regulatory and company Policy requirements are monitored, managed, and achieved.

Ensure the company digital systems are up to date and that all staff are engaging with the software.

Maintain excellent knowledge of current CQC regulations, health and social care legislation and regulatory requirements.

Maintain a supportive critical friend role when reviewing internal audits and monitoring visits to ensure that Time4U's team ethos is encouraged to deliver continuous improvement.

To ensure that Time 4 U achieves a minimum Good CQC rating

Deliver training to staff across the organisation when required, demonstrating excellent presentation and communications skills.

To participate in events, meetings and assessments etc.

Promote co production and choice and control.

The Area Service manager is expected to maintain an on-call facility and to cover holiday or sickness of colleagues.

Working hours:

40 hours per week

Job Type: Full-time

Pay: 45,000.00 per year

Benefits:

Company car Health & wellbeing programme
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 19/06/2025
Reference ID: Area Service Manager