Job Description

Join Our Team at Secret Creation -- Where Innovation Meets Creativity

Are you highly organized with a knack for details and a passion for both design and production? Do you have experience in graphic design and hands-on production processes? If so, we want you on our team!

At Secret Creation, we're not just an eCommerce company; we're a hub of innovation dedicated to crafting high-quality, unique products. Our commitment to a seamless shopping experience has made us a leader in the digital marketplace. We're now looking for an

Artworker & Production Assistant

to help propel our growth to new heights.

What You'll Do

No two days are the same!

This role is a dynamic blend of creative artworking, hands-on production, and order fulfillment. You might start your morning preparing the day orders artworking, spend your afternoon running production of custumers orders on the laser engraver, and finish your day packaging bulk orders for dispatch to customers nationwide.

Artwork Creation & Design

Use computer software to generate graphic and text artwork that meets customer specifications, focusing on accuracy and attention to detail Create artwork for personalised customer orders using CorelDRAW and CAD software (experience advantageous but training provided) Inspect designs for flaws and errors, ensuring each meets our high standards before production Work with AI tools to enhance efficiency and creativity (we're actively implementing AI workflows and welcome candidates already familiar with these technologies)

Customer Communication

Engage regularly with customers to guarantee satisfaction with artwork Send proofs and incorporate feedback quickly to keep projects moving

Production & Manufacturing

Operate a variety of machines including laser engravers, UV printers, and digital printing machines (full training provided) Construct products from materials like wood, acrylic, and paper, maintaining high quality standards Perform regular quality control checks to ensure all products meet our standards

Packaging & Shipping

Carefully package finished products to ensure safe delivery to customers Prepare orders for dispatch and coordinate with shipping partners Maintain packaging standards that reflect our brand quality

Team Collaboration & Workflow

Work closely with the artworking team to manage and prioritize projects efficiently Support during busy periods to help manage increased workloads and maintain production schedules
Who You Are

An organizational wizard

with impeccable attention to detail

Skilled in graphic design

with experience in a production environment

Excellent at managing time

, multitasking, and prioritizing workloads

Tech-savvy

and thrives in both team settings and independent projects

Eager to learn

and take on challenges in both creative and operational tasks

Problem-solving focused

with a can-do attitude and strong initiative

Adaptable and versatile

- you enjoy variety and switching between creative, production, and fulfillment tasks

Open to new technology

including AI tools (experience with AI is a bonus, but enthusiasm to learn is what matters)

Able to commute reliably

to our Hailsham location (free parking provided; public transport options are limited)

Essential Requirements:

Experience in graphic design or artwork preparation Attention to detail and quality control mindset Ability to work with various materials and machinery (training provided) Right to work in the United Kingdom Reliable transport to BN27 4EL location
Why Work With Us?

Compensation & Benefits:

Salary:

26,000 per year Generous holiday package (28 days including bank holidays) Staff discounts on all products Your birthday off as an extra holiday

Work Environment:

Dynamic team of creative, like-minded professionals Access to state-of-the-art tools for design and production Comprehensive training on all equipment and software Pet-friendly office (our Labrador is part of our welcoming team!) Casual dress code Free on-site parking

Team Culture:

Quarterly team activities (dinners, escape rooms, and more!) Collaborative and supportive work environment Opportunities for skill development and career growth
Show Us the Person Behind the CV

To get a feel for your personality as well as your portfolio, we'd love a

short 60-90 second video

where you answer these three questions:

Describe your ideal workday - what mix of creative and hands-on tasks would energize you most?

Tell us about a time you had to balance quality with speed or volume - how did you handle it?

What draws you to this type of work rather than purely digital design or purely manual work?

Video Guidelines:

Keep it simple:

A phone selfie in good light is perfect--no editing or fancy equipment needed

Be yourself:

We want to see your personality and enthusiasm

Quality:

Clear audio is more important than perfect video
How to Submit Your Video:

If applying via Indeed:

Use the "Add video" feature or paste an unlisted YouTube/Vimeo link in your cover letter

If applying by email:

Attach the video file or include a link to an unlisted YouTube/Vimeo video

Important: This video is completely optional

If recording a video isn't practical for you, please send written answers to the three questions above, or let us know if you need another format. Your application will be considered equally regardless of format chosen.

How to Apply

Please submit:

CV

(PDF preferred)

Cover letter

explaining why you're interested in this role

Optional video

(as described above) or written answers to the three questions

Application Methods:

Email:

jobs@secretcreation.co.uk with "Artworker Application" in the subject line

Indeed:

Click "Apply" and follow the prompts

Other job boards:

Follow the application instructions on the specific platform

Applications close when we find the right person, so don't wait!

Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Casual dress Company events Free parking On-site parking
Ability to commute/relocate:

England, BN27 4EL: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you living within 25 miles of BN27 4EL?
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Artworker & Production Assistant (July 2025)