Job Description

The Chartered Institute of Logistics and Transport (UK) Job Title: Assessment Co-ordinator (Education) Based: Hybrid: Corby Office/Home-based Reporting to: Operations Team Leader Key Objectives of Post: The co-ordination, administration and customer service point of contact for operational aspects of the Awarding Organisations (AO) qualifications and assessments. Key Duties and Responsibilities:

• Act as the point of contact for inquiries on all registration and assessment for Learning Partners, Learners, and other stakeholders
• Coordination of Registration processes using the Awarding Organisation Management systems across all qualifications and programmes offered by the AO
• Deliver services in line with Assessment Series Timetables
• Commission and liaise with external assessors, examiners, verifiers and moderators to ensure consistency, rigor, integrity and quality of assessment
• Distribution of examination reports to support learning partners and learners
• Coordinating the production and despatch of certificates
• Coordination and administration of the Learner Enquiry about Results Process, Assessment Reports and Assessment Appeals
• Develop and maintain Standing Operation Procedures for areas of responsibility
• Support all colleagues within the Awarding Organisation department as and when necessary

Personal Attributes, Knowledge and Skills

• Excellent customer care skills with experience in working in an learning environment and a customer service ethos
• Comfortable communicating at all levels with a broad range of stakeholders both verbally and in written communication
• Ability to work to strict deadlines with a disciplined and organised approach to prioritising tasks with minimum guidance
• Competent user of Microsoft Office and all associated applications with experience of working with bespoke systems for customer database management
• Proven success in working in a fast paced team to achieve high standards with a continual improvement ethos

Working Pattern:

• Hybrid/Remote
• 3 days a week, working 9-5
• 2 days in the office, 1 day working from home

Job Type: Part-time
Part-time hours: 21 per week Salary: \xc2\xa311,700.00 per year Benefits:

• Company pension
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• CORBY: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in CORBY Application deadline: 04/12/2023
Expected start date: 08/01/2024