NQA is looking to hire a Regional Assessor to join their team. The role is to undertake visits to NQA clients in accordance with work schedules in an efficient and professional manner within the scope of accreditation. This is a remote role with frequent travel. NQA's story began in the UK in 1988. National Quality Assurance, known as NQA, was formed by NICEIC to ensure that the UK marketplace adopted the best practice of management systems. Fast forward to 2025, and NQA is now part of Kiwa, a global leader in assurance, testing, inspection, and certification (TIC) services across a wide range of products, materials, processes, and services. You can read more about NQA here: https://www.nqa.com/about-us
About the role
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To assess a client's documented management system to ensure compliance with recognized accreditation standards
To perform management systems assessments and surveillance visits in a timely manner in accordance with the visit schedule
To arrange and attend client visits in a timely manner and give appropriate feedback to the client
To prepare and submit a visit report to the Customer Operations Department including recommendations regarding the issue and withdrawal of certificates
To provide professional advice to Customer Operations Staff.
To ensure that stage 1 and 2 assessments, surveillance activities and recertification visits comply with the requirements of the Management Systems Manual
To comply with the requirements of the Health and Safety policy and manage risk within their area of the business
To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.
Do you have what it takes?
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Assessors are professionally qualified in accordance with NQA requirements to carry out management system visits to a wide range of management systems standards in the fields of environment, quality, health and safety, automotive, aerospace, information security, etc.
Essential:
Knowledge and experience of carrying out audits / assessments
Ability to assess against more than one management standard
Strong technical background in required area you will be assessing
Demonstrable knowledge of relevant management standards
Health & Safety background
Excellent communication skills
Proven interpersonal and report writing skills
Excellent IT skills
Flexibility to work away from designated workplace
Current UK driving licence
Flexible approach with the ability to accept change
Excellent Customer service skills - can recognise customers' needs and strives to provide the best level of customer service
Desirable:
Broad knowledge and practical experience of third party accreditation
Current IRCA/IEMA registration
What can you expect from us in return?
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Competitive for the TIC industry
- depending on experience
Company Car
Generous Annual Leave
- Starting at 25 days plus Bank Holidays, increased entitlement with length of service
35 hours per week
- Monday to Friday
Private Medical Insurance
Enhanced Family Leave
- Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 3 weeks full pay for paternity leave
Long service rewards
Salary Reviews
Field Bonus Scheme
Enhanced Pension Contributions
Life Assurance
- 4x your annual salary
Cycle Loan Scheme
Electric Power Point Loan
Free eye tests and contribution towards glasses
Home Office Allowance
(field team)
Welcome Pack
- Filled with company-branded goodies to kickstart your journey with us
At Kiwa, we deliver results driven by our core values:
Ambitious, Reliable, and Engaged
the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you'll thrive in a dynamic environment with ample opportunities for growth and self-development.
As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.
If you have any questions about this role and would like to speak a member of the NQA HR Team, please email: gemma.whitfield@nqa.com
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