Job Description

Assistant Aftersales Manager - Yeomans Nissan Basingstoke

Location: Basingstoke

OTE: 36,000 to 44,000 (Made up of basic salary and bonus)

Hours: Full-time, Monday to Friday, with Saturday mornings on a rota

Join

Yeomans Nissan

, part of one of the South's most respected dealer groups. Known for our commitment to customer service and internal progression, we're now looking for an outstanding

Assistant Aftersales Manager

to help drive performance and customer satisfaction at our busy Nissan dealership.

This is an ideal role for someone who's ready to step up -- perhaps you're excelling in your current position but find your path blocked by lack of opportunity, limited structure, or a stagnant management team above you. At Yeomans, our scale and approach to development mean this position could be the stepping stone to something bigger.

What You'll Be Doing:

Supporting the Aftersales Manager in the day-to-day operations of the service and parts departments Acting as a role model front-of-house -- delivering exceptional service and motivating the team to do the same Managing workshop loading, technician productivity and customer communication Working closely with the manufacturer to meet all standards, KPIs and reporting expectations Assisting with team development, training and process improvement

What We're Looking For:

You'll be the best customer advisor you know -- confident, customer-obsessed and process-driven A proven background in the motor trade, ideally in a senior service advisor or team leader role Ability to lead by example and support a high-performing team Strong communication skills, resilience, and a solutions-focused attitude Kerridge/CDK experience is a bonus but not essential A full UK driving licence

What We Offer:

Competitive On-Target Earnings with a clear bonus structure 25 days holiday per year (plus bank holidays) Manufacturer training and career development through the Yeomans Academy Company pension scheme and staff benefits The chance to grow within a forward-thinking, stable dealer group
If you're driven, ambitious, and ready to take on a bigger challenge with the support of a strong group behind you, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 36,000.00-44,000.00 per year

Benefits:

Company pension Employee discount Free parking Gym membership Store discount
Schedule:

Monday to Friday
Application question(s):

Do you currently live within a 30-minute drive of Basingstoke?
Experience:

UK Main Dealership, Customer Advisor: 3 years (required)
Licence/Certification:

UK Drivers Licence (required)
Work Location: In person

Application deadline: 31/07/2025
Reference ID: Assistant Aftersales Manager - Yeomans Nissan Basingstoke