Job Description

Why Join Us

WatchNation is one of the UK's leading independent watch retailers. Based in Hoole, Chester, we work directly with globally recognised brands including Seiko, Casio, Timex and Orient.

Established over 10 years ago, we are an

omnichannel business

, operating across our physical retail store, a rapidly growing domestic and international website, and key marketplaces including

Amazon and eBay

. Amazon and our DTC website are the

primary commercial drivers

of the business.

We're looking for an

Assistant Amazon Trading Manager

with strong commercial instincts and a hands-on approach. You'll play a key role in driving performance across a

global Amazon Seller Central account spanning 14+ international territories

, while also supporting wider marketplace activity including eBay.

This is an exciting opportunity to join a fast-paced team at a pivotal stage of growth, with clear progression into a full Trading Manager role.

You'll also gain hands-on exposure to one of the most exciting parts of our business:

Cestrian

, our in-house watch brand, with new global collections launching in early 2026. This is a rare opportunity to be involved end-to-end -- from product launches and Amazon presentation to A+ content and brand storytelling -- helping shape an entry-level automatic watch brand designed to deliver exceptional quality and value on a global stage.

If you're commercially minded, confident with numbers, and motivated by seeing your work translate directly into real-world results, you'll thrive here.

Who We Are

We're a family-run, independent business with a collaborative team that moves quickly. Decisions are made fast, ideas are heard, and there's genuine visibility into how the business operates day to day.

There are no corporate layers or rigid hierarchies -- just people who care about doing things properly and improving week by week. You'll work closely with teams across trading, digital, operations, and customer services and see the direct impact of your work.

We value curiosity, accountability, and ownership. If you enjoy understanding how things work, spotting opportunities, and making meaningful improvements, you'll fit right in.

The Opportunity

WatchNation has been trading on Amazon for over a decade, growing from a UK-focused operation into an international marketplace business. We now operate across multiple European territories, as well as the USA, Canada, and Mexico.

We trade as a reseller of globally recognised watch brands, with a business model spanning both FBA and FBM. The majority of our volume is FBA-led, supported by FBM operations primarily within the UK. Across our Amazon accounts, we maintain a strong track record of positive customer reviews and consistently high seller ratings in every territory we operate.

2026 represents a major year of growth:

Continued Amazon expansion into new international territories Further development of our newly rebuilt Shopify platform New global brand partnerships joining our portfolio Major international launches planned for Cestrian Watches Identification of new commercial opportunities within Amazon
This is a

hands-on, commercially focused role

centred on supporting and optimising our Amazon Seller Central accounts across multiple territories. You'll work closely with the Amazon Account Manager to support growth, margin, and day-to-day trading performance, while helping to identify and drive new commercial initiatives.

Hybrid working is available after probation, with

three days per week based at our Chester HQ

. We are a Home Office-licensed sponsor.

Key Responsibilities

Amazon Trading, Pricing & Performance

Support day-to-day trading and pricing activity across Amazon Seller Central Use repricing software (we utilise Repricer.com in-house) to remain competitive while protecting margin Set pricing for new product launches and replenishment stock Monitor competitor pricing, Buy Box ownership, and marketplace dynamics Analyse Amazon reports (sales, traffic, conversion, inventory, suppressions) Identify best sellers, slow movers, and suppressed listings, taking corrective action Support promotional activity, deals, and major Amazon trading events Flag fast-moving and underperforming SKUs to support forecasting and stock planning Share clear commercial insights and performance updates

Customer Experience & Seller Account Health

Deal with customer enquiries via Amazon messaging in a timely manner Manage returns, refunds, and aftersales in line with Amazon policies Respond to buyer feedback, complaints, and negative reviews professionally Support and manage A-to-Z Guarantee claims and resolve account health impact Work with operations teams to resolve shipping, delivery, and fulfilment issues Liaise with Amazon Seller Support on system, policy, and account matters Proactively monitor and maintain strong account health metrics

Listings, Advertising & Growth

Support optimisation of product listings (titles, bullets, descriptions, imagery, attributes) Resolve listing issues including suppressions, stranded inventory, and incorrect data Ensure compliance with Amazon policies, category requirements, and regional regulations Manage and optimise Amazon Ads campaigns, monitoring spend, performance, and ROAS Support catalogue expansion and new product launches Assist with the setup and expansion of new international Amazon territories Coordinate with freelancers and external partners where required

Data, Reporting & Stock Distribution

Use Amazon reports and spreadsheets to track sales and performance trends Monitor conversion rates, traffic, advertising, and inventory metrics Support stock planning and shipment creation across UK, EU, US, and Canada Translate data into actionable insights to improve trading efficiency Provide regular performance updates with strong commercial context

What We're Looking For

Essential

We're looking for an

ambitious and commercially driven candidate

who wants to step beyond execution and play an active role in decision-making and growth.

3+ years' experience in an Amazon Executive or similar marketplace role Strong hands-on experience managing Amazon Seller Central in a

reseller / wholesale environment

Proven experience supporting growth, margin, and profitability Strong understanding of Amazon account health, A-to-Z claims, compliance, and customer service Confident using repricing tools (e.g. Repricer.com) and analytics platforms (e.g. Helium 10 or equivalent) Strong commercial and data analysis skills, with clear understanding of P&L impact Experience working closely with operations and logistics teams Hands-on experience with Amazon Ads Highly organised, proactive, and motivated to progress into a management role

Desirable

Experience supporting or managing

international Amazon marketplaces

, including compliance and localisation Exposure to other platforms such as

eBay or Shopify

Experience supporting

brand development

, A+ content, and successful new product or brand launches Familiarity with

order and inventory management systems

(e.g. Linnworks or equivalent) Experience creating international shipments and managing cross-border fulfilment Interest in watches, premium retail, or fashion categories

Location

Chester HQ (CH2 3AZ)

-- candidates must be able to reliably commute.

Hybrid working is available after probation, with

three days per week based at our Chester HQ

.

We are a Home Office-licensed sponsor.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Employee discount On-site parking Store discount UK visa sponsorship Work from home
Ability to commute/relocate:

Chester CH2 3AZ: reliably commute or plan to relocate before starting work (required)
Experience:

Amazon Seller Central: 2 years (required)
Work Location: Hybrid remote in Chester CH2 3AZ