Job Description

Job Title: Assistant Branch Manager - Plumbing & Heating

Location: Carlisle

J T Dove Limited are the leading independent builders merchants covering North East England, The Scottish Borders, Cumbria and Teesside. Operating from our network of 21 branches we offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full.

Operating for over 150 years, our unique structure as an Employee Benefit Trust ensures all colleagues share in the success of the business and preserves local, long term employment for all.

About the role of Assistant Branch Manager at JT Dove:

We have an exciting development opportunity for a proactive individual to support the Plumbing and Heating Manager at our well established branch in Carlisle.

The main duties for this role include:

Generally assisting and deputise for Plumbing and Heating Manager. Delivering exceptional levels of customer service and operational efficiency, maximising sales opportunities. Supporting the Plumbing and Heating Manager to promote and expand the profitable operation of the Branch. Maintaining discipline and morale within the branch. Building strong customer relations and cultivate new business. Control and purchase of stock within Company guidelines. Organising accurate stock checks as required. Optimising the use and cost effectiveness of branch transport and equipment to provide an effective delivery service. Accepting authority as delegated. Attending monthly Executive Meeting where required.

The ideal candidate will have:

Leadership skills

Previous experience and appropriate knowledge of the P&H range of products, ideally from a builder's merchant or similar

The ability to be adaptable, resilient and able to respond to changing priorities in a fast-paced environment.

Excellent communication and customer service skills

A keen interest in developing their career

Strong administration and organisation skills

What we can offer you:

A competitive salary and benefits package Enhanced annual leave which increases with length of service Company pension scheme with a generous employer contribution Market leading profit share Life assurance of 4 times your annual salary Enhanced family friendly leave Employee Discount The opportunity to learn new skills and develop your career
Hours of work are Monday to Friday 07.30am to 5.00pm plus alternate Saturdays 08.00am to 12.00pm.

For more information about the role

, please contact JT Dove Head Office on 0191 229 5020 to speak with Kevin Smith, Associate Director Plumbing & Heating.

How to apply:

Please submit a CV and cover letter outlining your suitability for the role.

The closing date for applications is 12.00pm on Friday 9th December 2025.

Applications will be reviewed on a rolling basis, and the advert may close before the listed deadline once enough applications are received.

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Employee discount Profit sharing Sick pay
Experience:

Plumbing & Heating: 1 year (required) Sales: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person