MAPP is the UK's leading specialist in commercial property and asset management, with over 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!
Title, Team and Role Summary
Title :
Assistant Building Manager
Team :
Site - Harbour Island
Who Does This Role Report Into?
Facilities Manager
Role Summary / Purpose and Scope
The Assistant Building Manager functions as the front line for MAPP assisting in all aspects of service delivery, supporting the Facilities Manager and Senior Management team at Harbour Island. The Assistant Building Manager will be responsible for ensuring that the highest standards of management, maintenance and service are being maintained with a focus on the management of hard services & contractors. Please note this role is a site based role where the Assistant Building Manager will be based on the reception desk the majority of the time.
Skills, Knowledge and Values
Skills (People & Technical)
IOSH Essential
Compliance with Health, Safety and Environmental legislation including ISO 14001 and ISO 45001
Excellent communication, in person, on the phone and in email
Time management & Excellent organisational skills
Customer service orientated
Committed and focussed
Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
Able to use own initiative
Effective PC skills, including working knowledge of Microsoft packages
Pro-active, flexible attitude to changes in the company, IT systems and the role
Values & Behaviour
Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
Self Management including showing initiative, being proactive and meeting deadlines
Embracing Change including Technology
Engaging with the Big Picture
Great service delivery including working in partnership with internal and external individuals and good written and verbal communication
Achieving results and prioritising workloads
Innovative Solutions and Problem Solving
Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
Experience of working in a similar role for 2 years
Ideally experience of Riskwise, Outlook, Proactis, Occupier portal
IOSH essential
Working Hours:
9am - 5.30pm Monday - Friday
Salary Range (Based on Experience)
38,000 - 42,000per annum, depending on experience.
About MAPP
We believe property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.
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