Job Description

About Us


West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. This is a great opportunity to join us as an Assistant Care Manager in friendly East Surrey Hospital Social Work Team that prides itself on their supportive culture.



The East Surrey Hospital Social Work Team work within the Discharge to Assess model, responding within timescales to assess people in hospital, assisting them with arranging any care and support they may need in the longer term to maximise their independence.



Stacey, an Assistant Care Manager in the team, says "I enjoy working as an ACM as it is an opportunity to work within the social care sector - helping people with varying needs, supporting them to meet their outcomes and striving to make a difference. I really enjoy working in the team because of the wealth of experience my colleagues hold and the supportive nature of every member of staff"


About The Job

Salary:

29,540 to 32,061 per annum

Working Pattern:

Full time, 37 hours per week

Contract Type:

Permanent

Location:

East Surrey Hospital, Redhill



Our Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the team. So whether it's in person, on the phone or even in the chat group there is always someone on hand to help.


You will be working across the Acute ward, A&E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service. As well as assessing you will be completing plans, implementing and monitoring care packages, although there is a focus on short term support you will also be carrying out reviews for long term support. To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service.



An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies.



You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, out of office hours to assist customers, carers and families and you will be required to travel throughout the county including locations that are not always easily accessible by public transport.


Experience and Skills


The following skills, qualifications and experiences will be used as the shortlisting criteria so please ensure you cover how you meet each point within your application

Key Skills:

Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.

Ability to work independently and as part of a team, working under pressure and to tight deadlines.

Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.

Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.

Sound and accurate IT and keyboard skills.

Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.

Qualifications and/or experience:

GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy. NVQ Level 3 in Care. Desirable Experience of providing support/working with people in a Social Care environment. Experience of forming effective working relationships within a multi-agency setting. An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages. Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Rewards and Benefits


For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our

Rewards and Benefits

page.


Further Information


The reference number for this role is

CAFHE05935

.



For an informal conversation or for further information regarding the role, please contact Deborah Clay (Team Manager) at

deborah.clay@westsussex.gov.uk

. . For issues or queries regarding your application please contact

hrrecruitment@westsussex.gov.uk

.

To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.



For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet all the essential criteria), this can be found on our

application help

page.


Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!



LOCATION

Crawley area

CONTRACT TYPE

Permanent

JOB TYPE

Adults' Services

CLOSING DATE

07 October 2025