Job Description

General information

City:

London, UK

Country:

United Kingdom of Great Britain and Northern Ireland

Creation Date:

18-Jun-2025

Employment Type:

Fixed term contract

Employment Type:

Full time

Ref #:

1234571712


Description & Requirements
Role Title: Assistant Claims Specialist (Reinsurance) Intern
Department: Claims
Team: London and RoW Claims
Location: London
Type: 9 months

This vacancy has a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010

About the Team:

The LM Re Claims Department is responsible for delivering effective and efficient claims handling, and monitoring expertise together with the provision of information and analytical support for the business, from initial notification to conclusion, establishing and monitoring appropriate reserves and making claims payments as required. This is done whilst having due regard to the principles of treating the customer fairly, the Conduct Risk appetite, and the Claims Charter and Code of Conduct.

About the Role:

As a client focused Assistant Claims Specialist for Reinsurance, you will be responsible for supporting the Claims team with their portfolio management and adjustment of claims emanating from a broad range of Reinsurance classes of business, from first notification of loss through to closure. The role reports directly to the Head of Reinsurance Claims.

Key Responsibilities:Working closely with the Head of Reinsurance Claims to deliver LM Re's strategic goals whilst promoting LM Re's core values. Assist the reinsurance claims team in London to meet key performance indicators (KPIs) and service level agreements (SLAs). Supporting the London reinsurance claims team with initiatives such as The Claims Feedback Loop, Key Broker Management and Key Client Management. Create, manage and improve business data and documentation using Microsoft applications such as Word, Excel and PowerPoint. Develop technical knowledge to ensure familiarity with all LM Re's Claims processes and procedures are followed and be able to proactively identify process improvements and be able to move them forward. Attend in person and virtual meetings with internal stakeholders where input from the Claims perspective is required. Build and maintain effective business partnerships with external stakeholders to support and promote LM Re's strategic goals.. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LM Re's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LM Re expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing


Skills and Experience:Proactive communication skills and ability to collaborate with teams across LM Re. Ability to forge positive relationships throughout all levels of the wider organisation as well as with external clients and brokers. Confidence to work independently as well as working collaboratively as part of a team. Ability to manage large data sets within Microsoft Excel. With training, ability to understand and interpret claims information including legal and expert reports. Familiarity with other Microsoft applications such as Word and PowerPoint. Willingness to learn how to use claims management technology tools. Enthusiasm, curiosity and a willingness to challenge.


About Liberty Mutual Reinsurance:

Liberty Mutual Reinsurance is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work-life balance and working flexibly.


For more information, please follow the links below:
https://www.libertymutualre.com/careers/working-for-us
https://www.libertymutualre.com/careers/diversity-inclusion-wellbeing/inclusion-matters-networks