Job Description

Are you passionate about sustainable fashion?


We're looking for a creative, enthusiastic, and sales-motivated individual to join our team and help run our charity shops in Welwyn Garden City.


As the Assistant Cluster Shop Manager, you'll support the Cluster Manager in overseeing the day-to-day operations across our unique charity shops. You'll work closely with our team of incredible volunteers and ensure our shops maintain high standards that reflect our values and mission.


Our retail teams cover the needs of their stores by working on a rota basis so this role will require weekend work, and flexibility. (Working 2 days over 7.)

What you'll be doing:

Assisting in driving sales and profit through excellent visual merchandising and customer service Creating eye-catching displays and maintaining cleanliness throughout the shop Supporting, training and motivating a team of volunteers Encouraging Gift Aid sign-ups from donors Support events held both in the shop (evenings) and the local community

Ideal candidates will have:

Experience of working in a customer focused environment Interest in or experience with sustainable fashion Excellent communication and people skills Shows understanding, respect and consideration for others at all times Strong organisational skills with a proactive work ethic Ability to lead by example and maintain a positive attitude Proficiency in email, MS Office, and internet use

Benefits

Each and every one of our employees contributes to our progress and is supporting our work at Isabel Hospice. In return, we have a generous benefits package which includes:


27 days holiday (pro rata) plus bank holidays Pension scheme Life assurance scheme Employee Assistance Programme Cycle to work scheme Health Service Discounts Refer a friend bonus

If you believe you have the skills, experience, and passion to excel in this role, please apply below.


Isabel Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest in joining our team.


We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.


Successful applicants will be required to undertake an enhanced DBS check.


For details of our inclusion statement, please see our website https://joinus.isabelhospice.org.uk/vacancies