Job Description

Job Mission

:

Provide a Compliance and Risk service and support to both companies and employees to ensure all relevant activities adhere to all appropriate regulatory requirements. To support the Head of Risk and Compliance to ensure procedures and services delivered adhere to the regulations that apply to a regulated financial services business. Ensure all relevant regulatory requirements are met during operational practice including the FCA's Consumer Duty, Conduct Rules and Principles. Engage with clients as appropriate to enhance OPAL's service in the delivery of critical or important functions. Participate in and contribute to the compliance culture of the broader management group of the businesses.
Principal Job Objectives

Provide support to Head of Risk and Compliance in AML and Data Protection advice and guidance To support the Head of Risk and Compliance in ensuring all regulatory returns being completed accurately and in a timely manner as per the Governance Schedule for both companies. Ensure all day to day business as usual compliance breaches and complaints handling support is provided in a timely manner for both companies Act as a second line defence to identify and monitor risks and provide a feedback loop to Head of Risk and Compliance and the Operational Practice of both companies. Provide Induction and ad hoc compliance training and coaching To support the Head of Risk and Compliance in meeting the Compliance Monitoring Plan in order to analyse the company's compliance with regulatory requirements including FCA obligations, Data Protection, Fraud Prevention and measures, Consumer Duty Basic Principals and anti-money laundering. To support the Head of Risk and Compliance in maintaining OPAL's and SFPL Breach Register, ensuring Breaches are reported and completed to a high standard and within the agreed SLAs. To support the Head of Risk and Compliance with OPAL's complaint management service including maintaining the OPAL clients Complaint Register and providing support to the Complaints Team at point of escalation. Analyse the root causes of regulatory and procedural breaches and ensure that practical remedial actions have been taken to mitigate against future occurrence To provide support to the Compliance Trainee in the operation of OPAL's PEP and Sanctions screening tool to satisfy the regulatory requirements of OPAL's clients. To support the Head of Risk and Compliance in the review and maintenance of the Compliance Manuals of both firms (OPAL and SFPL) To ensure all Compliance Procedures are up to date at all times. To support the Head of Risk and Compliance in any administrative, research and delivery from the Compliance department To provide support to the Head of Risk and Compliance in the SFPL Oversight function with OPAL ensuring SFPL meets its obligations to monitor and oversee OPAL's/SFPL outsource agreement.

Essential knowledge, skills and experience required at recruitment

Minimum of 3 years' experience in Financial Services, preferably in the Investment and Life Protection sectors, with at least 1 year in the Compliance sector Good interpersonal and communication skills and able to identify and build important strategic relationships internally and externally Display sound and proportionate judgement Display a commercial outlook Advanced Excel skills and highly numerate Experience of compliance monitoring, risk management and/or internal audit skills. Good inter-personal and communication skills and be a strong team player. Awareness of the FCA handbook and data protection

Additional Knowledge required to become fully competent

Good understanding of administration and systems within the companies. Familiarisation with the Life, Protection, Investment products Understanding of our Client Relationships and Contractual obligations Proficient in use of Word, Excel, PowerPoint

Performance Management

Supporting the Head of Risk and Compliance in maintaining standards of compliance/regulated activities within a third party administration environment (OPAL). Proving knowledge of administration and systems within both Companies
Job Types: Full-time, Permanent

Pay: 50,000.00 per year

Benefits:

Company pension Life insurance Sick pay
Schedule:

Holidays Monday to Friday
Work Location: In person